Dover >Shopping > Dover Natural Foods & Cafe
7 Chestnut St, Dover, NH | Directions 0382043.200720 -70.876554
RUDE!!! – I agree 100% with Lynn. The staff at this shop are EXTREMELY RUDE! I entered the shop near closing time, 5:30ish, and had the AUDACITY to bring my dog along for the ride so I could take him into Petco afterwards and knowing that he likes to go for rides in the car as well. I'm in the shop no longer than it took me to pick up a vegetarian magazine and a box of Quinoa when this mean, ugly woman from the back comes out asking me if its my dog in the car and LECTURING me on how fast the heat can rise! She told me she had been outback and seen it in there for 10 minutes, which is hard to believe since I hadn't even been in the store that long. I politely informed her that I parked n the shade (directly under a tree, ie NO sun), the window was cracked, and I had a fully functioning A/C in the car. She told me that if I wasn't gone in 5 minutes she was going to call the cops! Now I'm sure this rocket scientist had read the wmur article about the dogs left in the car mid day in the sun for over an hour who were panting and lethargic when rescued, but I REALLY don't need to be threatened by some uneducated oaf whose only qualification is to sit behind the cafe register and make me a coffee or sandwich if I want one, which is what she should have been doing in the 1st place rather than on break in the back parking lot looking to cause trouble. Infuriated I put my items down without purchasing anything, left the store and drove off with my dog, who, obviously, was perfectly fine, not doing so much as a single pant since the air temp in the conditioned car was about 70 degrees. I'm a vegetarian, IQ of over 130 and an RN, and don't need to be wrongfully accused or threatened by some no-nothing hypocrite who acts as though she's some champion for animal rights & who no doubt went home after to have herself a big fattening chicken or beef dinner. Needless to say this stupid person just lost yet another customer for this store today, and if the staff here keeps treating their customers in this manner they will be lucky if the business itself isn't lost soon and they find themselves out of a job. And what Lynn has to say about your overpricing is 100% true and obvious too. I can buy the same exact marked up items sold in this store at Hannafords for much less, so why should I or anyone else pay more in your store if this is the way you treat the people who pay their hard earned money to keep your doors open and your rude, unappreciative, & uneducated workers employed?
A Grateful Patron – I love the fact that this store is run by a local family, and were pioneers in bringing natural, healthy foods to our town. The food that they prepare right their on the premises is something I look forward to, especially with my special, gluten-free diet. I'm impressed watching them meticulously researching and experimenting, mixing flours and soup ingredients to make some of the most wonderful gf foods I've found in any resteraunt to date. (The cinnamon bread is to die for!)
It's hard for me to trust that establishments really understand what gluten free really means. Here I chat with the chef while he prepares me my favorite tuna salad sandwich on toast, and I don't have to worry about cross-contamination.
Natural and gluten free products are expensive to buy, no doubt. And it's hard being a small establishment; most small stores have higher prices to cover their costs. Some of the larger stores have done a wonderful job expanding their natural and gluten free sections. But when I go to this market I get that old mom and pop store feeling; a warm greeting, helpful service, the personal touch. And dependable, because I know I can find some of those unusual ingredients for my gluten free recipes, where at the larger stores its less predictable.
I'm a loyal fan, because they were there for me during my first few months of a pretty drastic life change, eliminating gluten from my diet. It's in everything, and I have to be so careful! But they're so knowledgable, understanding and helpful. I'll pay a little extra for that special touch! Thank you Dover Natural Foods & Cafe for being here for me!
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