Houston >Dentists > Castle Dental
13486 Northwest Freeway Suite A, Houston, TX | Directions 7704029.851889 -95.510048
Neighborhoods: Fairbanks/ Northest Crossing, Northwest
Castle Dental provides patients with quality dental care at affordable prices with friendly and professional staff, expanded office hours, special offers & discounts and flexible financing options -- including, interest free or $0 down, up to $500 in financing with no credit check (see office for details), and we accept most insurance plans. For cash patients we also offer lower out-of-pocket expenses with ConfiDent Discount Program - saving up to 20% or more on your dental care (see office for details). We specialize in General Dentistry, Cosmetic Dentistry, Teeth Whitening, Teeth Cleaning, Dentures, Orthodontics, Dental Implants, Bonding & Veneers, Crowns & Bridges, and Emergency Dental Care. Contact the staff at Castle Dental for all of your Dental care needs.
Thanks – Thank you for making me feel that my best interest is your priority.
The best – I have been to many dentist and this has been the best that I have come across. I gave your office a chance and I am glad that I did return. Thank you for everything and I will see you soon.
Very friendly – I am really very satisfied so far with the staff at this office. I think that this dentist is a very good and honest dentist. Thank you.
Very good doctor – All went real good when i went there. Never had any delay\'s when i went. Staff was great to me. THANK\'S
1 word Exceptional – All of the staff at this location are exceptional when it comes to customer service: caring; thoughtful; efficient; and just nice people. You should be very proud of them and let them know you appreciate them as often as possible!
Castle Dental Katy is the worst!!!! – No stars!!! Horrible service. Be prepared to wait at least 45 minutes and when you do get back in the chair, wait another 30 minutes. The woman in the front office has no clue what she is doing...scheduled my son's braces and neglected to tell me he'll need a cleaning before they'll put them on. Pulled my son from school early and wasted a whole afternoon and his braces didn't get put on. My daughter is in braces there now and she complains about their horrible service at each visit. I am transferring her records to a new ortho. Never going back to that hell hole.
6500 North Freeway – It seems that ALL Castle Dental locations are garbage.
Check your insurance for other dentists not associated with castle dental because these people are incompetent and thieves.
THEY KEEP SENDING ME COLLECTION LETTERS WHEN MY INSURANCE ALREADY PAID THEM!!!
I hired a lawyer and do NOT plan on paying.
Scam Artists. – Read the reviews for this location and the Kirby location. Citysearch won't let you simply post the link.
My girlfriend tried to make an appointment to have a yearly cleaning. They checked her insurance, and told her that since it had been more than six months, (insurance pays for an annual visit, not twice a year), that she'd need a deep cleaning, AND a regular cleaning. They told her that they could not do the regular cleaning without first doing the deep cleaning. Of course her insurance company isn't going to pay for two cleanings, so they explained she'd need to pay for the 'deep cleaning' herself, to the tune of $500, then they'd schedule her for the regular cleaning in the next few weeks which they'd bill her insurance for. Can you say scam? Pass on these guys. Do a little digging and research and you'll easily be able to find someone more reputable.
Do not trust castle dental – this place in Humble is just plain shady.
We have had 2 separate questionable incidents with this place.!st... Husband goes in for horrible excruciating toothache(1 tooth in back).. was told he just needs a "deep root cleaning".. they happily hook him up with their finance department to finance 3000.00 for a cleaning, and thats our share after insurance. Knowing this did not sound right I called the dental schools in Houston and spoke with a few directors. They thought it didn't sound right either.
So he endured the horrible pain until he could get seen by UT dental school, where they discovered it was just a cracked tooth and they pulled it for 65.00 total and pain was gone instantly. We notified them and of course as expected, no apologies or any acknowledgment of wrong doing.(I pretty sure the records will disappear too) but we have ours.
Daughter needs braces,, we finance and have been paying every month through our cc. Husband takes daughter in recently a, having about 5 months left supposedly to go and finish paying, when the finance girls happens to mention.. "oh you have a credit of 281.00." We are like ok great! Then can you stop charging my credit card. They stated they would and would apply the credit towards the retainer.
Well, they never stopped charging ccc as they said they would, and I disputed w/ cc company. Now all of a sudden they claim insurance didn't pay something or another, which they never mentioned before.. so here we go again with them.. round 2. I very much dislike this company and do NOT trust them at all. It is all about the $$ with them.
HORRIBLE – Whole family went, Took 3 months to fill with right ins company, sent incorrect bills entire time, of the 3 who had fillings done, we each had a filling fall out. It has been 3 months my eleven year old is hurting and they will not make an appointment to correct the fillings and the ins will not pay to have the work redone else where. Do not go to Nasa RD or League City branch. Rude and incompetent.
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