9809 Fm 1960 Bypass Road W, Humble, TX | Directions 7733830.006427 -95.289655
RUN!!! RUN AWAY AND DON'T LOOK BACK!!
I WENT TO CASTLE DENTAL FOR TWO ROOT CANAL'S AFTER MULTIPLE VISITS AND HORRIBLE SERVICE. I PAID FOR MY ENTIRE PROCEDURE UP FRONT AND WAS DENIED SERVICE OR A REFUND AFTER I FOUND OUT I WAS PREGENANT EVEN THOUGH I HAD A NORMAL NO RISK PREGNANCY WITH NO RESTRICTIONS FROM MY DOTOR. I HAD TO WAIT UNTIL I DELIVERED MY BABY FOR THEM TO FINISH THE WORK I HAD ALREADY PAID FOR. I WENT THROUGH A 9 MONTH PREGNANCY WITH SEVER TOOTH PAIN FROM THE UNFINISHED WORK. WHEN THEY FINALLY DID DO THE WORK I HAD TO GO TO A ENDONTIST TO GET ONE ROOT CANAL THEY MESSED UP FIXED (WHICH I PAID FOR) AND I JUST RECENTLY FOUND OUT FROM ANOTHER DENTIST THAT THE OTHER ROOT CANAL HAD A CROWN PLACED ON IT THAT IS TO BIG FOR THE TOOTH (AFTER SENDING THE CROWN BACK 3 TIMES BEFORE IT WAS PLACED IN MY MOUTH DUE TO IT BEING THE WRONG SIZE). SO NOW HERE I AM GOIN ON ALMOST 2 YEARS WAITING FOR MY ROOT CANAL TO BE FINISHED. IF THE NEW DENTIST HAD NOT CAUGHT CASTLE DENTAL'S MISTAKE THE IMPROPER FITTING CROWN WOULD CAUSED ME TO NEED AN IMPLANT IN THE FUTURE. IMPLANTS COST UPWARDS OF 3K OR MORE. THESE PPL ARE UNEDUCATED THE DENTIST HAD TO GET APPROVAL AND ADVICE FROM HER SUPERIOR AS HOW TO DO HER JOB! THE ADMIN IS RUDE, THE APPTS ARE NEVER ON TIME, AND THE PRICES ARE NOT WORTH THE POOR QUALITY OF WORK. YOU WOULD BE BETTER OFF LETTING A MC DONALDS WORKER PLAY IN YOUR MOUTH THEN LETTING THESE PPLE TOUCH YOU. OH YEA THEIR CORP OFFICE WON'T CALL YOU BACK AND THE STRUCTURE OF THE COMPANY IS LITERALLY A MAZE THAT NO ONE CAN NAVIGATE. IM SERIOUSLY CONSIDERING SUEING THESE FOOLS!
I went to this office just the other day. Dr Chahal was very nice and gentle to me. She had the office manager Kym come in and explain everything to me. She was very professional explaining everything to me. I will continue to go back to the office for my dental needs. I don't understand the bad reviews on here they are so old. Im glad I gave them a try.
They have great dentists, are always willing to fit you in, and have wonderful follow up care.
Castle dental saw me on very short notice and took care of my problem. I am more than happy with the results. You can count on them to take care of your needs.
Dissapointed! – I called for the 1st time to set up a teeth cleaning. I had to have my insurance company call them to ensure they accepted it (the receptionist wouldn't do the work). After that trouble, I was told the earliest appointment they had was 2 months out & their hours were only during weekdays from 9:30 am to 4 pm...not sure how a working man can go see a dentist during those hours! Then I was told on my initial visit I could not get a teeth cleaning...only x-rays! Kind of a ridiculous process...I didn't make the appointment!
The staff was very friendly and helpful – The Staff was very friendly and helpful, and the Doctor was very polite and professional. It didn't hurt a bit when he pulled my tooth.
The staff was very professional – From the front desk at the entry to the Dentist's Chair, the staff was very professional and did a great job in getting my dental work completed. The financial office was extra helpful in helping me get financed and thoroughly explained my plan of action. Maria, who assisted the Doctor, really made me feel warm and welcome.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Castle Dental on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.