Haddon Hall Hotel

(866) 215-6641 | View Website

1500 Collins Ave, Miami Beach, FL | Directions   33139

25.787456 -80.130551

 
Hotels & Motels, Family-Friendly Hotels, Tourist Hotels  more

More Categories: Business Hotels, Budget Hotels

Neighborhoods: Flamingo / Lummus

less
 
 
Haddon Hall Hotel

Reviews for Haddon Hall Hotel

Doesn't Recommend
1.0
over a year ago

Not Recommended - Rooms not so clean, Service Horrible!! – The quality and cleanliness of the room was ok - not great, but you I suppose get what you pay for. What made this experience such a negative one for me was the customer service - or lack there of. The young man at the front desk was extremely curt, rude and unaccommodating.

My cell phone had lost all battery power and the phone in the room would not give me a dial tone.

I wasn't feeling well and had said as much to my husband before losing battery power on my cell.

Not only would this man not allow me to call my husband from the front desk phone, but when my husband began calling the hotel repeatedly, asking to speak to me (I was standing right there) the man informed my husband he would not be allowed to speak to me because I was acting rude. I watched him hang up on my husband not once, not twice, but three times in a row.

We travel frequently and I've stayed in a lot of hotels - never have I encountered any behavior so unprofessional and downright hostile from a member of any hotel staff. I was mortified and left soon afterward. I paid for the night and stayed a total of less than three hours.

The man refused to give me his name. I intend on speaking with the manager first thing Monday morning, as apparently their managerial office is closed all weekend long. I don't know if THAT is typical for a hotel, but it does seem quite counter intuitive to me, as most hotels do their majority of business on Sat and Sun.

The woman who was working the front desk when I called to complain this morning also refused to give me the man's name. I be registering a complaint with the Better Business Bureau.

 


Not rated yet
0 Votes
Get Directions
Your Friends

Sign in with Facebook Sign in with Facebook to see what your friends are up to!

Add Blog Post

Add your blog review of Haddon Hall Hotel to Citysearch

Do you have a review of Haddon Hall Hotel on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:

  • 1. Include our image link in your Haddon Hall Hotel review blog post.
  • 2. Citysearch will notice that you're linking to one of our pages. We'll scan your blog.
  • 3. We'll show a link to your blog post from the Haddon Hall Hotel page on Citysearch.

The Linkback system is free and automatic. It's really that easy.

Read our FAQ for details.

Image Link

To link to our business profile page, copy the html below to your web page.

Haddon Hall Hotel on Citysearch