2255 Ashley Oaks Cir Ste 102, Wesley Chapel, FL | Directions 33544-643428.189720 -82.361975
They sent 2 young men to install my unit. They had to read out of a book to try to install the unit.I found out later through the state these young men did not have the proper certification to do installations. The unit never worked properly it constantly shorted out. They sent people out numerous times to try to fix it. It would work a short time then short out again each time. I finally stopped paying for the unit because it never worked right. I finally called GE Corporate the company that makes it and ADT Corporate both each sent 2 Engineers out and found out it was not wired properly and kept shorting out. They said it could of started my house on fire. I do not reccomend this company.
Rob and the folks at Securiteam did a great job. Everything from installing the alarm system to installing the security cameras went very smoothly. You took time to show us how to use the equipment. My wife and I highly recommend Securiteam. Professionalism was key.
Securiteam replaced an outdated alarm panel in my home.
The installer, Al, showed up early for the change out. Replacing the alarm panel required running new wiring since the old transformer could not be located. He checked the entire house and the attic. He ran the new wire professionally. He programmed my new panel and ran the required test. Before leaving he made sure that I understood how the panel worked. The job took longer than expected, but he was very patient, ensuring that the job was done correctly. I was extremely pleased and not not resitate reciommending Securiteam to anyone. From Jody in the office to the several installers/service tech I have seen over the years, Securiteam is a professional organization.
I wanted to comment to say that Securiteam and Al are wonderful. He was professional and friendly and easy to talk to about the system. He answered all of my questions at least 3 times, because I kept asking the same ones. By the end of the installation I felt as if I had know him for years. I love my key-hole it works great. I can see across the street. I am so happy I went with them and look forward to doing more business with them in the future. Thank you. PS - I just love Jody!!
No one does it better – Rob, your technician was courteous and professional, as was Jody in your office. All in all, it was a great job!!
Always great service! – Al did a great job today, as always. We really appreciate the CONSISTENTLY great customer service you and Al provide! We cannot recommend you highly enough!
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