1101 Broadway, Chula Vista, CA | Directions 91911-270632.609992 -117.081041
Mon-Thu 9am-8pm ; Fri 9am-7pm ; Sat 8am-4:30pm
Awful Service Western Dental Orthodontics – I took my daughter for braces and it has been a very bad experience since the beginning.
They will call you to remind you to make a payment, but there service is terrible. It starts with the receptionist, she acts like she hates her job and doesnt really care that you have to wait hours to get in.
Once you are in, my daughter mentioned that there is no privacy and the technicians are talking about their personal life (girlfriends and where to party...). It is the technicians who worked on my daughter and she has probably seen two or three different doctors.
We decided to cancel after my daughter walked out crying from her last appointment. Enough of bad service and they didnt treat my daughter well. She asked for help when dripping with saliva and the technicians responded by tellilng her that if she could not handle it to go home. My daughter replied that she wanted to go home. They didnt put her wire back on and told her to come back another day. She came out crying. We asked to speak to the manager and she was out to lunch. Receptionist said she would pass the message and have her call me about canceling. Manager never called me.
We have another ortho dentist working on her teeth now. she is very happy and feels comfortable with the idea of having a real dentist working on her everytime.
Please do not take your children to Western Dental. It is the lowest service of dental care.
Western Dental Off Broadway DONT GO!!!!! – I went to western dental in chula vista a total of two times the first time I went I was there for over 6 hours just to have a regular extraction and was told the reason it was so long was because it was my first time. They forgot to prescribe me anti biotics so my jaw became inflamed and I had to go back for them to look at it. Thats when they told me I needed to have my wisdom teeth pulled but I had to come in when their specialist was there I was reluctant but thought I'd give them a second chance. I had to have two at the bottom then the plan was for the two at the top later. The left side went smooth even though it was swollen for awhile but the right side he had difficulties and my face remained swollen for over a week. I went back and was told it was normal. Here it is two weeks later and you can still feel the stiffness of my jaw bone on the right side of my face. I will not be returning there EVER again and I dont suggest it to anyone else. Oh also there stahls were very dirty as well.
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