Kennels >Aloma Jancy Animal Hospital Grooming & Boarding Kennel
3370 Pet Country Ct, Oviedo, FL | Directions 3276528.618256 -81.256801
Mon, Tues, Fri, Sat 7:30am - 12:00am
Wed 7:30am - 10:00pm
Thurs 7:30am - 7:00pm
Sun 12:00pm - 12:00am
They are excellent with animals and their front desk staff are nice.
In my opinion, these are competent professionals who genuinely care for their patients. I can highly recommend them to anyone looking for a good vet, I wouldn't take my animals anywhere else.
Aloma Jancy is truly world-class! I went in very worried about my puppy's eye, which appeared to be infected. The staff was extremely competent and so friendly - Tara at the front desk was practically an angel! The vet, "Dr. D," was very knowledgeable and thorough with a wonderful bedside manner - he was loving to my puppy and really took the time to answer all my questions. That's so rare!
I couldn't believe how helpful everyone was from beginning to end, from handling my frantic questions on the way in to considering my financial situation on the way out, and everything in between
Very Nice – I brought my cat Garfield in for a psychical and the doctor was nice and very caring. Garfield needs to be on a diet.
Phenomenal Service and Quality! – Aloma Jancy is just fantastic! My 10-month-old puppy had what looked to be an eye infection, and I was very worried about him when I walked in their doors. The staff was patient, friendly and well-versed in dealing with both animals AND their humans - Tara at the front desk was practically an angel! The vet, "Dr. D," was very knowledgeable and thorough, and took the time to really listen to me and answer all my questions. His love for animals was apparent in his warmth toward my puppy! I could trust that my l'il boy was in capable hands.
I couldn't believe how helpful everyone was from beginning to end, from handling my frantic questions on the way in to considering my financial situation on the way out, and everything in between.
And, as if all that weren't enough, I'm thrilled to have an opportunity to share this story of the staff's pure awesomeness: I got in my car and gave my puppy his pill right away...and he promptly spit it out, sending it rolling into the no-man's-land under my driver's seat! I went back inside to ask for a flashlight to find it, but I got more than that - Tara whipped out her iPhone with its super-bright light, and she and her co-worker (I wish I remembered his name - he was great too!!) came outside to help me look! And then, when none of us could find it and I didn't think they could get any more amazing...they replaced the pill!
I can't say enough about my truly wonderful experience with "Dr. D" and the staff at Aloma Jancy. I recommend the place without hesitation.
Rip off and Strange Vet. – So we first walk in the door and are greeted right away, the front desk was not the problem. after about 20 minutes of waiting the doctor comes out and takes us and our dog back to one of the rooms. our dog had a raw spot on him leg and wondered if it was a hot spot or a sting from a jelly fish (we had been to the ocean) The doctor after looking at the spot for about 10 seconds pulled out a book that looked like it had been made in the 80's and got all of his info out of there. Claiming that it was this kind of infection and that my dog need 3 different types of pills, 2 creams, a powder, and a shot.(not to mention the shaving fee and bio-hazard fee) so for what we found out to be just a "skinned" leg the doctor wanted to charge us $350.00. my wife and I were not exactly expecting to be charged so much money and ask the tech if we needed absolutely everything on the list. he said that really all we need was 2 of the pills and the rest were "just in case" items. so this guy wanted to charge us $250 more than what we really needed, And I think it is because my wife and I are younger.
Another thing that was very strange about this guy (the doctor) was he kept taking to us about how 15 yrs ago he wanted to start doing "Animal Piercings" after he saw that my wife and i both had our lips pierced and maybe it was time to start campaigning for this idea again see as how many people have it done now-a-days. Basically we think this guy is a whack job and get all of his knowledge from an old book. Do not go here!
Most Compasionate Vet Ever! – I have been going to Dr. Murray for a few years now and I can't believe anyone who really has been there would say anything but wonderful things about him. I think it is funny that someone said the hospital used to be a trailer because it never was. It used to be much smaller, but never a trailer. You are obviously thinking of somewhere else. And not only that but the hospital is so nice and always VERY clean! I had my dog in to be spayed a couple of weeks ago and her surgery got bumped back a couple of hours as well, but it was because they had FIVE emergencies they were treating! I completely understood why she didn't get done on the normal schedule! Anyone who doesn't should be ashamed! Also, I just happened to be driving home from work while she was in there for surgery and I saw them walking her outside. It sure did put my mind at ease knowing that she was being taken such good care of! My sister is a veterinarian in Minnesota and I had to ask her if it was true that a vaccine would kill a cat because of it's breed and she laughed and laughed. She said that was not possible! You people need to get your facts straight before coming on here and publicly slandering an awesome hospital with an awesome doctor who has helped countless animals!
TERRIBLE! – My husband has been taking his dog here for years.. when it was a trailer. I have always noticed that the place is dirty.. and usually has urine somewhere that hasnt been cleaned up. The exam tables are covered in fur from the last dog. Today was the last time they will ever see one of my pets.
I took my dog to get neutered today, dropped him off at 9:30 am. They said to call at 4pm to see if he is ready or not. I called at 4pm, not even looked at yet... but he was next in line and to try back at 5pm. So at 5:30 they told me he is next in line and to try at 7pm. Okay 7:30 rolls around and I called.. nobody answered... called again... still not seen yet. Keep in mind that my dog hasnt ate since 8pm the day before per their request. So I asked if I should reschedule? No, we'll get to him soon was their response. I said ok, call me when he is ready. Two hours later I called them, and still he hadnt been seen. So 12 hours of sitting in a crate, which i doubt they walked him either, and no food in 24 hours. So I went to get him. The girl at the front desk was helping another couple and didnt even acknowledge me standing there for about 10 minutes. Finally, i got my dog.. no apologies were given. I understand they work with a lot of emergency situations and that pushes back appointments... but if you havent even seen a dog thats been there for 12 hours, call the owner to come get him! TERRIBLE SERVICE!! Two thumbs down in my book.
I have 2 dogs and 2 cats, they will be missing out on a lot of business.
In Reply to McStomper Review – Please try to address these reviews going foward in a different manner of word content. You're just repeating yourself as being that more ignorant! Please take the time to review the customer reviews and perhaps it's time to reconsider before you post!
Compassionate – Dr Murray is very compassionate and seems to have a love for the animals. He also gave me a discount on my bill so I could pay for the services he provided
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