M-Sa 8am-8pm, Su 11am-6pm (Emergency Service Available 24/7)
Neighborhoods: Addicks/ Park Ten, Northwest
It was very good, Everyone helpful, completed the work on time and well done. My story with Katy West Houston Airs starts about 9 years ago. I had a VERY loud air conditioning unit in the front of my house. This horrible loud sound had been going on since I purchased the house in 1994. I dread the summer time when AC kicked on or at winter time when the heat would blast. i had A DIFFERENT "contractor come out and said my front unit was bad and needed a new on (come to find out later it was probably just fine needed Freon) I bought a new unit (what a pile of garbage this thing is!) The front unit has been a night mare since I got it 8 years ago, and never did fix the front sound that I dreaded. I then got another "contractor" who was 2 hours late, came in and told me my blowers in the attic were broken and I needed to cut them out and drop them down and put new ones in (cannot even imagine the total cost) I was not willing to chop my house apart to "fix" the blower units.
My new POS front unit needs yearly or biyearly repairs (ugh) and the same part again and again and again, you see the pattern. I switched to Katy West Houston AirS after being referred by a client of mine TOM. He said "Katy West Houston Airs is great and explained his story. I trusted Tom P and called them and they showed up on time and fixed my AC (I had a young baby at the time and they moved me to the top of the day) They fixed my front unit and charged my back unit and explained these units need Freon, whether spring summer fall or winter, that is why the heater was not functioning properly and ac was not working. A couple hundred later...both units worked!! I asked them about the HORRIBLE loud sound I could not deal with (though it was no like 14 years) they said it was just the duct work. They said they needed to wait until it cooled back down to do it...so sure enough they did it in the fall. They pulled my old duct work out and put new duct in and NO SOUND!!!!!!! They were in my attic ALL DAY LONG!!! They came out totally wiped out, and my sound WAS GONE!!!!!!!!!!!!!! The price tag was UNDER !,000 !!!!!!! The parts alone had to be 400.......or more!!!
I continue to use Katy West Houston Airs to this day!!! I have referred them to everyone who asks!!!!
One thing I did do though, I got a swamp cooler and my 3,100 sq ft house (with a pool)summer bills are about 150-170 down from 450-500 a month. I use Ac when it is humid or early spring or late fall when the swamp cooler is out of the window. I got a big window swamp cooler from Home Depot, my house is ICE ICE ICE COLD on the hottest days and nights!!!!! Kids leave the doors open and I could care less (makes them work better)
So happy with their services. Very nice, prompt, knowledgeable and affordable. Will not use anyone else. I had to use these guys again...stellar!! Again, honest...great..reasonably priced! They show up same day, no extra fees...no extra anything...just great people! Fixed ac same day (had to fix what the prior ac guy fixed 3 times) when I said oh yeah fixed that 3 times....he looked at me sideways....i had to say.....NOT FROM YOU!!....They are GOLDEN!
We had a very large and very old furnace as well as two large oil tanks to be removed. Katy West Houston Air came in with a plan and got the job done as promised in less than three days. Polite, professional, always on time and the cleaned up!
Katy West Houston Air was very responsive to my needs and replaced my heating and AC system with efficiently and timeliness. The work team conducted themselves professionally and completed all my requests on time and efficiently.
I wanted a Trane! I got a Trane! I have a contactor that knows what he is doing, not like some fly-by-nights that come and go! (Com) is committed to my cares regarding the unit and acts more like a friend than a contractor!
HIGHLY RECOMENDED. PROFESSIONAL AND HONEST. WONT USE ANY OTHER AC/HEAT SERVICE!!! Heat did not work. They came within an hour. Said it was a plumbing job. Pinpointed problem in less than 5 minutes and said it would be around $200. The other ac people said I would have had to replace unit for $4500 after spending 2 hours and doing nothing.
Thanks for the great work you`ve done for us here in Houston, TX over the years. We`ll really miss not having Katy West Houston Air available to call on when we move next month.
They solved every difficulty before we had time to worry about it. You get what you pay for, and we got our money`s worth.
I have always been pleased with the quality and pricing of the work I have received from Katy West Houston Air. The team is amazing and feel absolutely comfortable recommending them for any job they say they can handle.
What a team! This has got to be the best, most professional, reliable, friendly company I have ever dealt with. From the initial meeting with every obligation was met, you all did what you said you would do when you said you would do it.
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