210 W McLoughlin Blvd, Vancouver, WA | Directions 9866045.635112 -122.673220
hosed by hoesly – my check engine light came on. I was told that one of the oxygen sensors was out and the other one was 'lazy' and they would recommend changing both. $700! I was not feeling well and needed to have my car for the weekend- they indicated that it wouldn't be 'safe' to drive'- so I said ok. Then I called a subaru repair shop who told me that that was very overpriced it should be closer to 225-250 per sensor and the reason that the second one was 'lazy' was that the first one was not working- it you replace one, the second one works again! Also they let me know that the issue wasn't safety, it was fuel efficiency. So I call hoesly back and asked them not to do it but they had started- but agreed just to replace the one. I thought it would be half the cost- no for just one to be replaced it was $565! Wow I feel hosed and will NEVER take my business there again and will let anyone who asks me know what I think.
Overpriced – Good price on an oil change. The staff seem very competent, friendly. Unfortunately I feel I was given a ridiculously high estimate for a 90,000 mile service on my car. Thankfully I went elsewhere for another quote and got the work done for less than half the cost. At the place I got the service done (a week later) I was told one of my spark plugs was floating in the engine oil. This was one of the things Hoesly's neglected to inform me of when they took a look at my spark plugs etc... makes me wonder why they wouldn't have at least told me... or if they were negligent in their inspection and caused the spark plug to come loose in such a way? Not cool that I drove with it like that for at least a week. Regardless, I won't be going back.
Superior Service, Good Prices – I've been thrilled with the service and work at Hoesly's.
Working with Don and Bill in the front office has been great. They work with my budget and help me get critical repairs done now. I like the way they explain repairs that need to be made.
They've made accommodations when super busy to take care of a friend in an auto crisis.
I regularly refer to them with confidence for tires, maintenance and repairs. You won't be disappointed.
Over Priced – My daughter had some work done on her truck. I made the mistake of not shopping around. Got charged triple for installation over les swab on shocks. Low price on oil change but get charged for everything. Over $45.00 to change out 3 burnt out light bulbs. They advertise dealer work at a fraction of the price. Not true. Dealer price to install oxygen sensor was lower. Made the mistake of not shopping around. $50.00 shop add for shop supplies for what? Fifty bucks can buy alot of shop supplies.
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