Hoboken >Window Treatments > Interior Motif
629 Washington St, Hoboken, NJ | Directions 0703040.744419 -74.028705
These guys did a great job! I'm really happy with my blinds and the service was exceptional. Thanks Interior Motif!
AWFUL DO NOT GO HERE!
Horrible customer service they are the WORST! GO to CIndy WIndows Fashions in Hoboken instead. Completely RUDE staff that has an awful reputation for a reason!
The worst customer service ever! The owner, Stephan, was INCREDIBLY RUDE AND DISRESPECTFUL, raising his voice during conversations, lying about order and installment details, and blaming us for mistakes he and his team made. I would not recommend anyone to use their services and products.
The service was outstanding. I purchased a set of Pirouette shades. After about 4 weeks I was called to schedule an appointment for installation. A couple of days later the installation was done. The installers were very professional and quick. My wife and friends love them. I would definitely recommend this company to my friends and others.
The Service is good but my question is that does it really cost sooo much out there to get new blinds from hinter douglas? The projects cost given was close to 8-10 thousand. Is that normal? any one has any views on that?
Satisfied Client – I had some Blackout shades installed in my home this past weekend and I am pleased. My wife and I are expecting our babygirl anyday now and wanted to find a product that would be appropriate for the nursery. Stephan recommended these honeycomb shades that are also cordless. I'm pleased with the outcome, not only do these shades make a huge difference in lighting but the room seems to be far more insulated than before. After the arrival of Baby Madison my wife and I plan to purchase new treatments for our entire home. We are excited and looking forward to working with Interior Motif in the very near future.
A HAPPY CAMPER!!! – From the Home-Consultation to the Installation everything was great...I've recommended them to several family members & friends. Obviously I am pleased & I must say they exceeded all of our expectations.
Horrible Installation! – Although Interior Motif offers quality products, their installers are careless and unprofessional. The installer did not use all of the hardware recommended (and provided) by the manufacturer, installed a couple blinds so that they are visibly askew, trimmed the cord too short on one of our blinds so that it cannot be fully extended and forgot to leave all of the hardware that came with our blinds (poles, extra brackets, etc). When we called the office regarding our concerns, the owner was rude and insisted that the installation was “normal”. After months of attempting to resolve the problems with the owner, we eventually obtained the missing hardware directly from the manufacturer and reinstalled the blinds ourselves.
Great Salesman, Horrible Service – We received great service from the owner and office staff while deciding which window treatments to purchase, however, there was no follow through when it came to installation. The owner visited our house to take measurements, however, ordered the wrong sized blinds for three windows. He attempted to collect the balance due before agreeing to provide replacement blinds arguing that it’s normal for there to be a 2 to 3 inch gap between the blind and window casing. When replacement blinds were eventually ordered several weeks later, installation was sloppy -- blinds were installed at an angle and off center.
Perhaps the installers were replaced since the previous review, but they were not worth the money. We wish we had used another supplier that would take the time to do the installation correct.
Wonderful Experience with Interior Motif – Interior Motif made the whole process of covering my windows easier than I could've ever imagined. The consultation was free, the time from ordering to installing was as expected, the installer worked fast and knew what he was doing, and there is a lifetime warranty on all of my blinds. I'll definitely be recommending interior motif to all my family and friends.
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