Raleigh >Special Trade Contractors > Progressive Heating and Air
Called on a Thurs when our heat and hot water were lost. $2000.00 and two weeks later my water heater they replaced is still waiting on parts they need, another company had to come and repair the heat they didn't finish at an additional $800, and I'm still waiting on parts from progressive with no idea when the job they started will be completed. Terrible and unexcusable.
service is good but cost is high, take the diagnosis and get repair done elsewhere, Please do your research, ask companies if their service fee will be included if repair is done, Progressive's cost for repairs is very very high... excessive.. 90 dollare service call, and 200.00 dollars above cost of material to do a 15 min job.. be ware
Horrible company, they lied to us and our home warranty company and we both have it recorded. They have no idea how to fix heaters and they lie to blame it on someone else so it doesn't make them look stupid
Very Professional Service – Recently our 6 year old C****r Air conditioner went down for the third time. Progressive had made repairs just 3 months ago to fix a broken capillary line on the evaporator. Again, in September, the evaporator was leaking down, only in a different place (it had been replaced in 06 under warranty). We called and got an estimate on a new Lennox central system and it was installed in record time. The mechanics and electrician were very courteous and professional in their installation. They left the whole area where they worked clean and neat, as if they were never even there. Thank You Progressive team for a job well done. I will highly recommend them to all my friends!
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