Linden >Taxis & Shuttles > Tru Limousine
41 W Edgar Rd, Linden, NJ | Directions 0703640.625619 -74.243736
My family wanted to make my father-in-laws 80th Birthday extra extra special. Tru Limousine helped us do just that on Saturday, 10/19/13 ! Starting with the owners attentiveness in booking the service to our driver (Elind) who was second to none with his courteous and professional manner. He arrived our residence slightly ahead of time, the limo was impeccably prepared including water and ice that we used to keep the celebration bottle of champagne chilled that we brought along for evening! The drive to our NYC restaurant destination was nice and smooth and we arrived right on time for our dinner reservation. So if you are looking to make the moment extra special I highly recommend Tru Limo.... they will not disappoint you.
Thank you for a job well done!
We booked car service for our wedding literally 3days before our wedding. Originally the task was to be done by my father, however before we realized it we were rushing to book it. Thankfully when I spoke to Tru Limousine they were extremely helpful in discussing the price and the service. They even advised that what I was originally looking to book was not needed and provided a different package that suited our needs and saved us some money.
Our driver was prompt and extremely understanding when we were late to the ceremony and oozing stress. He was courteous, sweet and not only swift in delivering us the location but a very safe driver as well. We definitely recommend their services!
We hired Tru Limo service after. I was 50/50 after reading some reviews on line. It seems most of the problems were parties running late or running over. I was very comfortable hiring them after I met the owner. The limo showed up exactly on time, the driver was a gentlemen and a true professional and drove us to our destination without any issues. what a wonderful experience. I will use them again. The car was clean, looked great, we were proud to show up in it. Great Job !!!!
We used them last week and took out one of the buses. All went well and our driver Al was really cool. He suggested a few places we hang out so we went and had a blast. Overall, the bus was new and clean, the driver was on time and we paid what we were quoted.
I spoke with a very polite gentleman on my 1st phone call. Told him what we had in mind & the date we needed our party bus. He gave me a description of the bus, and told me the size we needed & the price....
Best limousine company hands down. The car was beautiful and the driver knew exactly where to go and had us there on time. Don't waste you time elsewhere. The prices are great too!
BLUF: I would urge potential customers to seek companies other than Tru Limo to do business with if you are looking for limousine services.
I dealt with Kevin from Tru Limo and had an awful experience. I was booking a 20 passenger party bus for a bachelor party from central NJ to NYC. I received a quote with a deal stating if you reserve 8 hours, you get one hour free. However, their event contract did not honor their previous quote. I sent an email (with previous quote, as well as previous email confirming discounted price) asking for clarification of the price discrepancy, and received a curt response to reference their price sheet. Upon calling in an attempt to get an explanation, Kevin was rude and said that it would take his driver over an hour to come get us (on average, a 35 minute drive) and that is why it cost more. I disagreed with his estimate of time and he told me to take it or leave it, at that point I informed him due to his attitude in email as well as over the phone I would not be doing business with his company. He got the last word stating that he did not need me anyway.
For a company in the service industry, they place a very low value on customer appreciation.
Do yourself a favor, and shop around for a better experience.
My Daughters Wedding day – We hired Tru Limo service after. I was 50/50 after reading some reviews on line. It seems most of the problems were parties running late or running over. I was very comfortable hiring them after I met the owner. The limo showed up exactly on time, the driver was a gentlemen and a true professional and drove us to our destination without any issues. what a wonderful experience. I will use them again. The car was clean, looked great, we were proud to show up in it. Great Job !!!!
LEFT US STRANDED ON WEDDING DAY!!!! – TRU LIMOUSINE LEFT US STRANDED ON THE STREETS ON OUR WEDDING DAY!!!!!!!
Got married on 7/31/11. Our Church ceremony was held in Maplewood,NJ (one block outside of Irvington,NJ). We paid full in cash plus gratuity before our wedding day because TRU LIMO said we would get a discount for paying in full before wedding date. We paid for 4 hours of service (1pm-5pm). Our Ceremony was over at 4pm and the Limo Driver barged into church telling our guest (While Bride and Groom were taking family photos) that he was going to leave if we don't pay him an extra $100cash for staying overtime. Since, we were all excited about our wedding and not paying attention to time because non of us had a watch on, we paid him an extra $100 cash. After we finished our photos at 4:30pm, and after all of our guest and family had left to go to reception held in West Orange,NJ (only 15mins away)...We got into the limo and the limo driver, drives two blocks away from Church and stops the limo and turns off the air and told us that we had to give him an extra $100 to move the car. It was very obvious that WE (BRIDE AND GROOM) did not have our wallets or cell phones with us, nor a watch. We told the limo driver that we would give him cash when we get to the venue. He said "NO" he's not moving until he gets paid on the spot. The limo driver demanded us to get out the car on the streets of Irvington, NJ and "WE" (bride and groom) had to walk 2 blocks back to Church in the heat wave to call a family member to pick us up on our wedding day!!!! we did not pay attention to the time until we walked back to church and it was only 4:50pm! The limo driver lied to us about keeping him over time, we even paid him an extra $100, and he demanded for another $100 after all our guest left to go to the reception from Church.
Limo driver did not wear tux as promised, no champagne as promised, and no red carpet as promised. He ruined a huge chunk of our wedding day. Left us stranded, stole our money, and we were late to our own reception. PLEASE!!!!! DO NOT DO BUSINESS WITH THEM!
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