138 S. Wilcox St. , Castle Rock, CO | Directions 8010439.410539 -104.864233
Mon. - Thu. 10:30am - 9:30pm;Fri. - Sun. 11am - 9:30pm
!!!!BUYER BEWARE!!!! I ordered pizza and wings to be delivered to my house. Five minutes later they called me back and told me that they were out of wings. I said "that's fine", I will still take the pizza. The delivery guy gets to my house with the pizza and hands me the receipt to sign and they charged me for the wings as well. I said I am not paying for the wings and they said "It's okay. they have made a note on your account and they will be free the next time you order." I thought it was shady to begin with but I went with it. Went to go get my wings today and of course there is no note on my account and staff and management refused to rectify the situation. I would not order anything from this restaurant or let them swindle you out of your hard-earned money. !!!!BUYER BEWARE!!!!
Horrible. Hates kids, server is rude and unprofessional. Tried to tell the owner, he mimicked me and said he doesn't care. Waitress waited until tip was left then yelled at my kids. Don't waist your time
Heres a tip ,accept separate checks!! I went in to arrange a birthday party for upwards of 55 people ,I needed separate checkss in the reserved area .The manager or whatever she was said "thats usually a dealbreaker" meaning no separate checks. Is Stumpys THAT successful that they can afford turning down that kind of business on a Thursday night no less? Been in there twice and empty both times.
Best Pizza I have had since I left NYC. Even reminded me of a little place I used to go to in Germany. The food is always fresh, everyone is always friendly. The pizza shows up in the time they say it will, and it's always piping hot. The cheese is a custom blend, and the sauce is made fresh.
The pizza is well worth the wait on friday night. This is not a chain with mass produced crap. Don't listen to the nay sayers, this pizza is great
STUMPY'S, REALLY???? – I COMPLETELY AGREE!!! The manager/owner is JEREMY and he is a LIAR, UNPROFESSIONAL, and an incredibly RUDE individual. We also complained and he told us that (and this is a quote)"...WE WORK OUR ASSES OFF HERE EVERY NIGHT, WHAT DO YOU WANT LADY...." and then he hung up on me. We will NEVER refer or visit ANY Stumpy's Pizza again!
Worst Philly Sub Ever – If you want to be insulted, speak with the manager there who claimed to personally make two 12" loaded Philly subs. I know the difference between cooked fat and gristle. When I called to report the disgusting gristle to Stumpy's, the pompus manager claimed he chopped the steak used to make the subs and that there was no gristle and hung up on me. Not only have I saved the gristle but wish to let the owner know that due to the complete lack of customer service and acknowledgement to my complaint, I will no longer eat from Stumpy's again. Cutbacks are one thing but the possibility of broken teeth is another!
My favorite pizza – I wanted to leave a nice review for Stumpy's because I felt I needed to for their years of great service to me and more importantly, my family. I brought friends and family there for my daughters birthday last weekend. I brought a cake and presents with me. Jeremy, the owner noticed a party and asked what was going on. I told him it was my daughter Sara's B-day, and this is where she wanted to go. He then took our order (2 pizzas and soda for 8) smiled at my daughter, and wished her a happy birthday and walked away to help the kitchen make the pizzas. He walked away from the register where I was left standing with credit card in hand. HE WOULDN'T CHARGE ME! Now I have been a loyal customer for three years on every Friday night, but I was not expecting that! My daughter Sara felt so speacial when I told her that Stumpy's provided her birthday dinner! I am a customer for life!
I have read a couple of bad reviews about their service. Hard to believe. Yes, I have waited longer than quoted a couple of times for my food but 15 minutes max. I know they get BUSY and when you go in there, those guys are workin their buts off! Oh, and the food is awesome. I am told everything is made from scratch. Must be why it's so good.
THANK YOU STUMPYS!
Exceptionally Poor – Owner must not care about service as evident in his or her employees. Ordered a pizza at 6pm for delivery. I live less than 2 miles for the record. No pizza at 7 pm. Called for status and they told me my order was never recorded. - have the damn phone record...They place a rush on the delivery and deliver by 7
730. I tip the driver a buck, crappy tip for crappy service. Kid sarcastically says thanks for the dollar tip and then peals out in my driveway. Worst customer service experience in my life...and I'm from New York. If this were one of my employees they would be fired...Jeremy I believe is the name of the owner if you read reviews then it is time for a bit of performance management of your inept staff. I hav e never written a review in my 38 yrs but this was truly the worst service ever.
Worst pizza place experience – We ordered 2 pizzas. They called us back and said they were out of chicken. Since chicken is the only meat we eat, we went vegetarian and one of the pizzas was a margarita pizza. When they were delivered, there was barely any toppings on either pizza, but the margarita pizza was only tomatoes! We called and they said they were out of basil. We asked why they didn't call us to tell us that, so we could change our order again, and they argued with us that basil is only a garnish and not a topping, so it didn't matter. For compensation, offered us less than a coupon does for our next pizza! Next pizza? Yeah, right.
Great Pizza – Really great pizza with quality ingrediants.Just the right amount of grease running down your wrist. There are few places that get it right on sauce, cheese and the crust, but these guys get it on all three.
Glad I live in Castle Rock. The only place that could come close is Lil' Riccis, which is now my second favorite after 18 years at the top
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