Audi >Speedy Transmission Centers
418 S Northshore Dr, Knoxville, TN | Directions 3791935.928509 -84.000422
Monday Thru Friday 8:00 A.M. to 5:00 P.M.
After being told by a national oil change franchise that I needed about $600 worth of work on my oil gaskets, I took my vehicle to Speedy Transmission and they did a free inspection. They took pictures of the problem, showed them to me, and even took me back so I could see the problem for myself. The problem ended up being a leaky O-Ring that was connected to a hydraulic tensioner. Calvin went out of his way to research the problem and when he realized his shop did not have the proper equipment, he sent me to another fair and honest person that could fix it. Calvin and the employees at Speedy Transmission are fair and honest. They will not sell you what you do not need. This is the only place I will take my vehicles from now on.
The Best Customer Service In Town. I was recently told I needed to have my transmission (as well as my coolant) flushed/changed after an oil change. I called seven different shops, including the dealer, for prices and each told me that it needed to be done and it would be $150+. However, when I called Speedy Transmission they immediately told me that they thought I might have a synthetic fluid in my transmission and that I didn't need to have it serviced at all (or at least not until 100k+ miles). The manager spent 7 1/2 minutes on the phone with me verifying his assumption and then explaining how my fluid would look different, how I didn't need the service, and how if I brought it by he would verify that was indeed the case and run a diagnostic on the transmission to check it AT NO CHARGE. It just so happens, that they were $30+ dollars cheaper on the coolant flush than any other shop as well. I was in and out within an hour. Simply put, they saved me a lot of money, were the only honest (and most knowledgeable) people I spoke with, and I couldn't be happier. The customer service there before and during my time in the shop is the best I have ever received at any automotive service center. I would highly recommend Speedy Transmission to all.
When my daughter's Toyota Camry decided to stop moving because of a defective transmission, I researched the internet for a local rapair faci;ity that was rated to be very good by its customers; Luckily, I found Speedy Transmission. Within an hour after contacting them, there was a tow tryck in my driveway to pickup the Toyota - at no cost to me. Speedy ran the diagnostics almost immediately and informed me of the results - again at no cost to me. Unfortunately, the transmission needed a tear down to reveal the internal problem. Calvin kept me informed during this eintire process up until the time I told him to proceed with a total rebuild. He then kept me informed on their progress as to when the car would be ready. The car was ready near his closing time on Friday. Since I could not get there in time to pick up the car, Calvin agreed to meet me the next day (Saturday) even though he was not open on the weekends. This all started on the previous Thursday, making this a very SPEEDY and well done repair. The price was reasonable and well explained too! Also came with a year's warranty! I highly recommend Speedy Transmission for your transmission and other automotive needs.
PS. I'm an ol' shade tree mecnanic, so I do know something about fixing cars.!
My wife's 2004 Mazda MPV needed transmission work this month. After researching repair centers, Speedy Transmission was the preferred choice. Calvin Esau kept me advised throughout the entire process and did not try to upsell me. He performed a free performance check and gave me a quote before starting any work. The vehicle was repaired at half the cost of other transmission centers. We had the car back in a few days. I and my wife are very pleased with the quality repairs, price, national warranty and great courtesy shown by the staff at Speedy Transmission. I have already recommended them to a friend.
I was traveling and had some difficulties with my vehicle. I had called this transmission shop. They had me bring my car right in. Very Smooth Transaction! Reasonably Priced and Very Fast!!! Had my car finished in no time. They seem to care about their customers. I didn't feel like I was just a number. They are great there, I would recommend this shop to everyone -- CR
Awesome customer service! Calvin knew his stuff & the guys did a great job on my car!
No Suprises – I had a very good experience at Speedy Transmission. They were professional and had no hidden surprises. They told me the cost up front and did not deviate from that. My car runs great since being repaired and I was even called by them to check on my car's performance. I would strongly recommend them to anyone needing transmission work.
Superior Customer Service – I found Speedy to be very helpful, being as my car quit moving on the interestate on a holiday weekend, They met me at the shop and put me in a loaner car, had mine repaired for half what I thought it was going to cost. It works great now!!!!!! and feel I was treated very professionally and fairly. I would highly recommend this shop to anyone.
Finally One Honest Repair Shop – I was referred to this shop by a repair shop that does not work on transmission, and Speedy did not charge me anything to check my car, and what I thought might be a major repair end up only being low fluid and a minor leak repair. Not only was the cost minimal but they gave me a free car to drive while they fixed mine. I would highly recommend this shop to anyone else who need's auto repairs. Also I found all of the staff to be very curtious and professional.
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