Raleigh >Heating & Air Conditioning > Service Experts Heating & Air Conditioning
2815 S Wilmington St, Raleigh, NC | Directions 27603-355235.742664 -78.646609
What A Rip-OFF! – I just came home from vacation and my A/C did not work upstairs. Called Service Experts since my father just had a unit put in. The installer was very nice but WHOA to the charges. They charged me $89 to come out, change a capacitor ( under warranty) and put refrigerent in. Then turned around and checked the second unit charged $89 and the cost of refrigerent. Total cost $600? I just had refrigerent put in 2 years ago and total service call was $107 for just one unit. I would NOT recommend this company at all until they have reasonable prices.
Service Experts of Raleigh - Two thumbs down – Service Experts of Raleigh wanted us to wait four days during the June 4-11 2008 heat wave before they would bless us with repairs to our dead A/C that THEY installed 18 months ago for $5,375! ..... ... SHUMATE HVAC fixed the a/c in three hours (total, from call to cool) that turned out to be an installation flaw by the "Service" "Experts".
good follow through and guarantee – The first time i contacted these guys i was very unhappy with quality of the work and the knowledge of the first serviceman but they stick by their warranty and guarantee. i contacted the company about my bad experience and i was very happy with the resolution we came to. i thought i would never hear from them again after my heater wasn't fixed and i filed the complaint, and that i would be written off but it wasn't the case. they did their best to make me happy with the service i received and i respect them for that. the second guy to come out was very helpful, thorough l, polite, experienced and did the job right.
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