Thompson's Water Proofing, LLC

(877) 345-0670 | View Website

329 S Tulpehocken St, Pine Grove, PA | Directions   17963

40.541692 -76.386236

 
Drainage Contractors, PayPal, Home & Garden  more

More Categories: Home Improvement Stores, Fixtures, Home Inspections, Waterproofing Contractors, Plumbing Contractors

Waterproofing Contractor Services: Basement Waterproofing

Plumbing Contractor Services: Sump Pump Installation

Payment Methods: Cash, Check, Discover, MasterCard, Visa

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From The Owners of Thompson's Water Proofing, LLC

"We take as much pride in our work as you do in your home"

Reviews for Thompson's Water Proofing, LLC

Doesn't Recommend
1.0
over a year ago

Do Not Use This Company! – In January of 2011, we contracted Thompson's Waterproofing to correct a water issue in our basement. Prior to signing a contract, we met with a representative (Mic McGregor) who identified where and why the water was getting into our basement. At that time, we were shown a virtual model of the problem and the way in which the issue would be corrected. We signed a contract stating there was a lifetime transferrable warranty that water would not collect in the designated area of the basement once Thompson's completed the service. The cost of the service was $1,500.00.

When the spring rains began, water was gathering in the basement once again (in the same location Thompson's "corrected.") It took the company several days to even respond to our calls, and when they finally returned to the house on June 18, 2011, the service man literally spent less than 5 minutes at our home "addressing the issue." He sprayed sealant on the concrete and claimed that, "No one ever sealed it after the previous job."

After subsequent rains, water continued to gather in our basement, so we called Thompson's again in July. At no time was water seen traveling from the drain pipe into the sump pump. After several more days, we received a return call from Jeff Thompson and eventually a visit on July 21st. This time, the service man called his manager and was here for a total of 20 minutes. He dug up a 1 foot section to see if there was stone surrounding the drain pipe and then simply drilled many holes into our sump pump. He indicated that the pipe was likely in the wrong spot; however, his boss would want to try the cheapest fix first. Unfortunately, the water continues to collect in our basement.

We called Thompson's three weeks ago (September 18th) and spoke to Natasha. She scheduled an appointment for today (October 5); however, they didn

over a year ago

We believe this is a competitor and uses misc names to negatively effect the professionalism that Thompson's Waterproofing has portrayed over the many many years we been in business. Please see all the A ratings at many different sites other the City Grid.

Doesn't Recommend
1.0
over a year ago

I had a representative call and schedule a FREE eval and estimate for my basement. My husband and I both took time out of our important and busy schedule to be available for this appointment. Thompson Basement Waterproofing never showed up. They never called to cancel the appointment. They never call to apologize and/or reschedule. This is not very professional. I am very disapponited with this company and how they value costumers and their time.

over a year ago

We believe this is a competitor and uses misc names to negatively effect the professionalism that Thompson's Waterproofing has portrayed over the many many years we been in business. Please see all the A ratings at many different sites other the City Grid.

Recommends
5.0
over a year ago

Very Pleased – We hired Thompson's Waterproofing to do our basement.

They showed up and interviewed before they entered the home. They asked what location we would like the pump.

The first 3-4 hrs was loud from the hammering but these guys definatly worked hard.

We loved the professionalism and the fact that they were from Thompsons Waterproofing and not sub-contractors. They installed the system in 2 days and we have been dry ever since.

HIGHLY RECOMMEND TO ALL!

Recommends
4.0
over a year ago

Thompsons Waterproofing – I got two estimates prior to calling Thompsons and they beat the lowest one. The work was performed within the time frame the saleman promised and my basement is DRY! One of their workers dropped a rock on my hardwood floor, denting it, but they fixed it the very next day. All in all, professional company, they care about their reputation and it shows.

Recommends
5.0
over a year ago

Basement Water problem. – The price was a little better than the 3 other companies I spoke with. I went with Thompsons Waterproofing because of the knowledge and the way they helped me understand why the water was coming in.

The workers were prompt and clean looking. They finished the job in 2 days and with all the recent rain it looks like I will enjoy my dry basement. There was some dust from the jack hammer but it beats the inches of water my husband and I have to shop vac out.

A company I'd suggest to my friends.

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