Acton >Industrial Equipment Repair > Papalia Plumbing & Heating Inc.
25 Powdermill Rd, Acton, MA | Directions 01720-590842.439006 -71.433923
Sun Open 24 Hours;Mon Open 24 Hours;Tue Open 24 Hours;Wed Open 24 Hours;Thu Open 24 Hours;Fri Open 24 Hours;Sat Open 24 Hours
Bill was a gentleman at all times cleaned up everything when ob was completed.
The technician came on time the company gave and completed the job as explained and expected. He was very nice and explained the scope of the work clearly and completed to the satisfaction. I would hire them again.
Adam was great coming back to re-align the shower pan for the tiles. No hassles or finger pointing.
We decided to install a complete e heating and cooling system. Papalia matched the quote of a competitor and installed a better brand. They were on time a scheduled and completed the major job in 2 days. We decided to use a different thermostat then previously discussed. They were patient with us and really ensured that we are satisfied with the new system. They explained the technical details and made reasonable suggestions. We are very happy with the job well done. I would recommend to others and hire again.
I own property in Maynard, MA and wanted to let the owner know that I am very pleased with Papalia Plumbing services. It is nice to have someone reliable and honest I can trust when I have a Plumbing or Heating problem in your area.
Thank you Papalia Plumbing & Heating. The job went great! The guys were neat and professional and really cared about my home. Your whole organization has been a pleasure to work with.
Just wanted to tell you how great your technician was. He made a service call to my mother in Newton. He was so friendly, helpful and professional. You don’t see too many service techs like that any more. Please give the technician my thanks for an outstanding service to my elderly & frail mother. Now I understand why she raves about Papalia!
“In my home, the propane-fired hot water heater also provides the heat for the home. My water heater needed replacement so I got two estimates, Papalia’s estimate being the lower of the two by several hundred dollars. The special-order water heater was ordered from the Manufacturer and once the heater came in, the job was scheduled for Fri 9/25/09. On 9/25, Papalia came to the house on time and got right to work. They were prompt, courteous and cleaned up after themselves. That night, I noticed that the water heater was not working properly. Papalia came back that same night, after work hours on a Friday, to look at the problem. The issue was a defective part from the Manufacturer and not Papalia’s fault. On the following Monday, Papalia obtained a replacement part and installed it on Tuesday. The water heater is now working flawlessly. Mike St. and Mike Ray responded quickly to the problem, and I did not have to pay for the service calls. I appreciated their prompt attention. I am now MORE likely to use them in the future than if I had not had a problem because I know how responsive they are to getting the job done to the customer’s full satisfaction in a timely manner.”
Your team did a superb job and we couldn’t be happier. Look forward to working with you and Papalia again and thank you! It certainly was a pleasure working with Michael Ray, Papalia and their excavation subcontractor on our home’s main water line replacement project. We collected 5 proposals for this project and 2 of those were competitively priced. Both were given the opportunity to make one last stab at providing the best price and Papalia did not disappoint. I personally go on gut instinct when selecting a contractor, and Michael immediately stood out as someone I knew I could trust and was an excellent representation of the type of work Papalia would perform. I was not mistaken. The team arrived on time and performed what can only be described as flawlessly. As the excavation was subcontracted, Michael remained on site to oversee the entire day’s project, kept us abreast as it progressed and ensured that our property was treated with respect. We can now enjoy superb water pressure and volume throughout our three story home and it is a delight to be able to use multiple fixtures at one time. As a result of our experience, we look forward to using Papalia for all of our future plumbing and heating needs and will recommend them to our friends and family.
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