Acton >Industrial Equipment Repair > Papalia Plumbing & Heating Inc.
25 Powdermill Rd, Acton, MA | Directions 01720-590842.439006 -71.433923
Sun Open 24 Hours;Mon Open 24 Hours;Tue Open 24 Hours;Wed Open 24 Hours;Thu Open 24 Hours;Fri Open 24 Hours;Sat Open 24 Hours
I just wanted to thank your company for an outstanding job. You’re technician did a great job getting the water pumped out of our basement, and installing a sump pump. I appreciate the urgency your company showed as my basement was filling up with water. Thanks again.
Our furnace decided to quit on us on one of the coldest days of January - we called Papalia Plumbing & Heating and a technician team was dispatched and had our heating up and running in less than 2 hours from our initial call - we were much appreciative of this exemplary service. The dispatching service and the technicians were courteous, prompt and professional - all around a pleasant experience and would definitely use them again - thank you Papalia Plumbing & Heating.
I had water all over my basement from a leaking humidifier on my heating system. I had used Papalia for a few minor plumbing issues in the past and was very happy with their service in those cases, so I called them for this emergency. Andy showed up promptly, diagnosed the problem, and fixed the issue the same day---including finding the parts he needed from the warehouse they have. As was the case with all of their other visits, Andy was friendly, knowledgeable, and he cleaned up perfectly! I was so impressed with Andy's expertise that I bought a annual service plan for my heating system!!
We found water under our water heater in the afternoon. We called Papalia and they sent Mike to our house before the end of the day. The tank of the water heater, which was 15 years old, was corroded and leaking and needed to be replaced. Mike came back first thing the next morning and replaced the water heater.
The work was done promptly and professionally and they cleaned up completely afterward. Mike was courteous and professional and made the whole process as easy as possible.
Thanks Derek - the entire system is fantastic. I'm amazed how quiet it is, and both up and downstairs temps always seem to be perfect and balanced. I must say, I was really impressed with you and your crew . . . All professionals, but great guys too.
This was a follow up to the AC installation performed on the 28th of May. The original installation was not working as expected, so a follow up was made to fix the issues. The original cost was $14,500 but the follow up cost was $0.
After I indicated that there were some issues with the original installation, the owner of the company personally called me and offered me to assist in addressing the issues I was having. He came in with the technician where I showed them the issues. They acknowledged the issues, set up an appointment and promptly fixed the issues. Now the system is working really good. I really think that a business where the owner has a personal stake in making the customers happy is a really great business and I would highly recommend anyone considering a central air install to consider Papalia for their needs. They are very professional and also economical.
If you have any issues, with the install, I would recommend calling them directly, as they are very responsive and will immediately come out to resolve your issues. I really appreciate the people working in the attic when it was very hot.
The provider is great and I would highly highly recommend using them for any heating and plumbing needs. If I have any more needs come up, they will be the first people I will call.
I highly recommend Papalia! Very professional, thorough and reliable.
We had an old shower valve replaced and the tub drain cleared. They accommodated my busy schedule and called before they showed up. The tech was polite and explained what he wanted to do and why. I am thrilled with the valve they installed and no tile repair was needed. I would call them again.
We used Papalia plumbing twice in the last three years and both times we had a very positive experience. The first time they found the root of a water leak we had and promptly fixed it on a weekend. The second time they were able to work with our budget to replace our leaky faucet in the kitchen. We appreciated their flexibility.
We definitely recommend Papalia plumbing. They are honest, fair, and reasonable. And they do great work!!!
I've worked with Jim and his team since the 1980s. The company does quality work, stands by their products and services, shows up on time, leaves the worksite clean, and they are very transparent about costs, warranties, and +/-of products. I highly recommend this professional company.
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