299 Littleton Rd, Parsippany, NJ | Directions 0705440.86598 -74.42459
M-Sa 7am-4pm, Su Closed
Probably should differentiate with Powder Mill. You are dealing with two different businesses. The repair shop is crooked as the day is long. I have lived in Parsippany for a while and basically no one repeats to them, they make all their repair money off people they pull off the highways for AAA who don't know who else to go to. Stay away from them at all costs.
The towing business is mixed. I have had some good experiences some bad, It sort of depends on the driver you draw, some have been very good, others really rude and nasty. Pretty much luck of the draw. As far as I know they are the only game in town in Parsippany though so you are kind of stuck with them. But remember if your car doesn't run, DONT let them tow you to their shop, you will regret it.
Con artists operate this Towing outfit, not only did they quote my customer 3 different storage charges but demanded "cash only" also. Shame on Parsippany for even allowing these pos to do business with them. They must have gotten a relative to actually write a good review. Hope one of your trucks never gets impounded in my town when I'm on police duty J.O.
My daughters VW lost the water pump on Labor Day weekend while traveling Rt 287 in Parsippany, a half hour from home. I called AAA and they sent Powder Mill Towing. They offered a 10% discount if I let their shop do the work. I agreed and had to wait until the shop opened again on Tuesday to get the repair done. They finished the repair, new timing belt, thermostat and water pump on Tuesday. I picked up the car that evening. I was allowed to pay with a credit card but had already read in other reviews that they wanted cash only. I did pay in cash and received a small discount.
The work has held up for 4 months so far.
They were courteous, quick and neat.
I have a brother-in-law that lives in town and uses them for regular repairs with no problem.
Extremely shady business. There are no posted charges for towing. Workers are rude and I overheard the two guys at the front desk discussing overcharging the poor lady who left before me. Please take your business elsewhere. They prey on people in need of immediate assistance.
Run for your life!!! They left me broken down in the left-hand lane for 2.5 hrs. All the while, lying to me, saying to me twice "we'll be there in 15 minutes." Come to find out from the driver, the call came in at 1:49pm, and they didn't even give it to him until 3:45pm. They are liars - they lied to me, and to AAA. They could have cared less about the danger I was in.
The Rev. Stephanie Wethered
St. Peter's, Essex Fells
Biggest con artists of all time!!! Should be basically prosecuted! My car was towed there after an accident. They didn't not notify me of any fees. Once I came to pick the car up the same day. They made up a $225 charge! For towing me for 1/2 mile from the accident. $125 for towing, $35 for storage, $40 for administrative (no idea what they administer). And some other bs charges. I tried to argue but the guy basically threaten me that either I pay now or he is closing shop and I will pay for another day of "storage". I was shocked! Really? That's what you do? Make money on ppl who have just been in an accident.
I hope they get prosecuted for it one day.
THESE GUYS ARE CROOKS !!!! we had called them to Tow our car and then they damaged the car more and then refused to pay the damages. VERY RUDE driver and Not even sure If it was BOb the owner who I had called and stopped there to show the bill that i had fixed and then claimed the people ripped me off!!. The Company that fixed it has been our Mechanics for years and never had an issue with them. BUT POWER MILL TOWING IN PARSIPPANY are the rip offs!!!
DO NOT GO TO THIS SHOP! They will take you for the ride of your life. I have a 95 volkswagen jetta and my car broke down at my college campus. I took it to pep boys first because I thought the timing belt went but i found out it had an electrical issue. One of the tow truck drivers at powder mill said they could fix it, so two days goes by and the cost for all of the work came out to 1,000 dollars and they basically just gave the car a tune up. When i went to pick it up I come to find out it wasn t fully fixed. It was driving worst then it ever did before so i had to keep it there. They then kept it for over a month first fixing the ecm and then saying it needed a new wire harness. they fixed the ecm but they didn t do anything with the wire harness and charged me and extra 750 dollars. When i went to pick it up and get it towed to the dealer they basically took my whole car apart, my battery was in the trunk and my wire harness was not properly put back in the car. Currently the car is still not fixed and is at the dealer right now and I m probably going to have to put out another grand to get it fixed right. hugest mistake going to these a** holes. There disrespectful and negligent when it comes to your property.
I've lived in town for 20 years and used Powder Mill whenever I needed towing, as they were the local AAA company. Never had any bad experiences with towing. I recently needed to tow my car to have some work done and saw these reviews and had some second thoughts, but decided to go ahead an use them. They arrived promptly, I was impressed by the drivers towing skills, he had boards to lift the rear of my car up to avoid scraping the low tailpipe of my car as it was lifted onto the bed. He removed the car with equal car at my mechanics location and although he was over the allotted AAA mileage, he didn't charge me extra. All in all I was very happy and would recommend them for towing.
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