Pembroke Hospital

(800) 222-2237 | View Website

199 Oak St, Pembroke, MA | Directions   02359

42.100764 -70.765438

Open Hours

Mon. - Sun. 24 Hours

 
Mental Health Services

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Reviews for Pembroke Hospital

26 days ago

For anyone wanting to get their first taste of PTSD, this place is for you! I sometimes look back on my experience here and have to keep myself from going into a panic attack because of the horrible memories. It's quite unfortunate when you're admitted to a hospital where the MHA's (who are basically just baby sitters, which I'm not at all saying is a bad thing) all appear to be more knowledgeable than the psychiatrist and case workers. The only case worker who seemed to have a brain was Cathy. Kaitlyn (who RESIGNED randomly in the middle of my treatment and didn't even bother to tell me until the day before) was rude, disorganized, and didn't even have the time of day for anyone besides herself. You're supposed to meet with your case worker and psychiatrist once a day, well I was there for 11 days and met with them both about 3 times and the longest session was about maybe 10 minutes. My psychiatrist, Gina Vitiello, was stuck up and judgmental and she'd rather judge you and make you feel like sh*t rather than help you because that's far less effort on her part. Don't flatter yourself too much honey cause there's a reason why you're a doctor at the most disgraceful hospital in the USA. It's pretty sad that every counselor I've talked to knows Pembroke as the worst hospital imaginable. The only people I liked where the MHA's. I was on West 2 and Kendra, Isabella, Abbie, Tyler, and Amanda where all very nice. The workers who would come in and do activities were very pleasant to work with as well. And don't even get me STARTED on Nora. Holy hell why hasn't she banned from that place yet? All you have to do is sit down and talk to her for 5 minutes and it becomes quite appearant that she definitely has had get fair share of issues in the past. That and the fact that my dad who's an ex police officer thought he recognized her because of dealing with her in the past. And my jaw almost dropped when he walked into the room and she looked at me and said "Was your dad a police officer?" And when I said "Yeah why?" she goes "Oh ya know, cause I was married to a cop so I know what they look like." Yeah that and the fact that you've probably been in the slammer about 45 times. She told me this riveting story when I first met her about how the "only time" she's ever smoked pot was on her way to a funeral and she got so paranoid that she went over to the casket and screamed "SHE'S ALIVE, SHE'S ALIVE!" Um sweetheart, I think you're a tad bit confused. That ain't pot, they call that acid. Great first impression you made on me, Nora! Then she presumes to tell my family that she went to HOLY CROSS! Ummm, which one? The college or the church? Not like it matters anyway though, because it's highly unlikely that either one would ever let you through the front door. My parents felt like banging their heads against a damn wall because they fought tooth and nail but got absolutely nothing in return besides sleepless nights and a headache. DO NOT SEND YOUR CHILD HERE!!! I honestly don't know how they have not been shut down yet. Being at this shithole worsened my anxiety and I can't even look back on it without freaking out. These people are not on your side or there to help you regardless of what anyone says, they're just in it for the money. And if by any chance anyone mentioned in the review sees this, my name is TYLER HAVEY and I was in WEST 2 in JANUARY. Thank you very much to all the MHA's for being so kind, and a SPECIAL thanks to Gina, Kaitlyn, and Nora. Without you guys, I never would of known what it feels like to be so disgusted with someone :)

9 months ago

Three days only, and our experience has been terrible. My first impression, they neglet patient basic needs and rights of the patients. The supervisors seem tired, and they seem under staffed My only hope is the care and kindness shown by some of the younger nursing staff...

My question now is, with so many bad reviews, how come the State does not get to the bottom of this 'apparent care' for our needy ones... :(

Recommends
over a year ago

My brother went there for ECT and loved it. His depression is almost gone. He likes Doctor Muffi and the nurses.

over a year ago

Pembroke hospital at one time was a really good hospital, it was private, units were open, you could walk outside with a pass if you had certain privileges. Even the food was good. West II had a homey atmosphere with nice beds attractive furniture, THEN, it was sold out to a medical grouo, the horror show began. All wards were locked. Then closd the arts and craft studion-so everyone just sat around, staff was inundated with paperwork and no longer had time for patients. Eventually even the bathrooms were locked. At one point I had to wait for so long, I wet myself.

The staff wee brutal, they became more like prison guards. My last time there, I was put in a room that was supposed to be closed for cleaning-WHY? A guy they finally had to more to a seclusion room, peed all over the carpets--on a regular basis. I was put in there after waiting 5 hours to be admitted. I demanded finally to be allowed to go to "my" room so I could sleep. I had been in the hallway of Jordan hospital for 3 days, waiting to go toMcLean. No one wold tell me why. Eventaually, I went to Pembroke.

Anyway, there was no air-conditioning in the room, it was summer, windows are locked, and it is too much work for the staff to open the grates to open windows. I nearly sofficated with the stench of the room. I went to go to the nurses office to ask for a room change--This guy was doing a hand stand, on a chair, barking like a dog--right in front of the floor desk, with mental health counselors (who asically have no training anyhow). The "inmates" were psychotic for the most part.

Pembroke is a warehouse, they send you thre to get you on meds. Then they release you-or send you to a mental hospital, even if you have no where to go.

Doesn't Recommend
1.0
over a year ago

HORRIBLE EXPERIENCE – worst experience of my adult life thus far. i was admitted by the hosp ER social worker on call, because i accidentally took a double dose of my anti depressant and i got really nervous so I called 911. that was my first big mistake.. staff would not believe me that i had accidentally took too much of my med. would not allow me to call my mother for an entire 24 hours. this was 14 years ago and I was 23. I was a young single working mom with no other history like this no reason for them to think I was suicidal. i was simply overwhelmed with my life at the moment and seeing a therapist who put me on prozac a short time before this. no one would believe me, they treated me like a crazy person and tried to convince me that I was. they locked me in a room with nothing but a cot in the middle of the floor and forced me to take meds and wouldnt tell me what they were. after that I was allowed out to the hall with a huge group of mentally ill patients one woman still had bandages wrapped around her wrists that she kept ripping off while she just walked around in circles for hours..i will never get that horrific sight out of my head. after a full day and night they finally allowed me to call my mother and then see an actual Doctor who finally did believe me that I did not belong there. i was kept for 24 hours against my will.

Doesn't Recommend
1.0
over a year ago

Pembroke: Brutality – this place was horrible. single worst experience of my adolescence. the staff were like prison guards with less compassion, training , and professionalism. I was told to take lithium, by my psychiatrist, which virtually every other kid was also taking, like all of them, even though we all had different issues. I refused to take it, eventually they came into my room, 5 male staff and one female nurse, and tied me to my bed and stripped me to inject me but not with lithium, a powerful anti psychotic, which I wasn't diagnosed with, but lithium wasn't available in injectable form back then, only anti psychotics. It made me violently sick, I have never been that sick in my life, never. and I felt like I was going insane, it made me so anxious I couldn't be in one spot for more than two minutes, I was like a continuous panic attack, no way to explain how horrible, ineffable.

Recommends
5.0
over a year ago

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Lawmakers are seeking to address cyberbullying with new legislation because there's currently no specific law on the books that deals with it. A fairly new federal cyberstalking law might address such acts, according to Parry Aftab, but no one has been prosecuted under it yet. The proposed federal law would make it illegal to use electronic means to "coerce, intimidate, harass or cause other substantial emotional distress."



In August 2008, the California state legislature passed one of the first laws in the country to deal directly with cyberbullying. The legislation, Assembly Bill 86 2008, gives school administrators the authority to discipline students for bullying others offline or online.[25] This law took effect, January 1, 2009.[26

Recommends
5.0
over a year ago

Helpful – Hello, I don't really get the negative reviews. I went their because I was depressed and feeling suicidal. Don't get me wrong I hated it at the time. I felt alone and unwanted but looking but the helped me so much. They kept an eye on me. The place was safe. This kid got out of control one time and they put him in the room like they have to. Food wasn't perfect but its not a hotel. It's a place to help you get better. They really helped me. I thank them so much.

Doesn't Recommend
1.0
over a year ago

absolutely horrible. go to McLean – If I could give this hospital a minus I would. They treat you like cattle. herd everyone, give meds and stick you in front of a television. no therapy. food is horrible. i lost 25 pounds because i wouldnt eat any of it. staff is abusive. if you see a doctor you are very lucky. i was there for 3 days before they let me see someone. in addition they screwed up my medication which needed to be fixed. McLean is where you want to go. awesome staff except for one guy who treated me and the others like we were beneath them but they got rid of him. therapy daily, see doctors very quickly. awesome place. f*ck pembroke hospital.

Doesn't Recommend
1.0
over a year ago

CALLTHEBOARD- Inhumane treatment should be investigated asap – This hospital is horrible! Don't ever go here...Admission guy has a squeaky voice, no doubt hes shackin it up with his bf in the building fo sho. I was not seen till 23 hours after being admitted. Then when the do they meet for 2 mins make in accurate assessment and giving you unnecessary / and or wrong pills. Doctor's are really old and have been working their forever so I was told by an employee. Totally old, burnt out and now half butting it. Nurses stay huddled in a backroom, so you dont have an option to ask for anything you might need. Social workers only work to make an appointment for your therapist outside at the very last 1-2 days of your stay. Patients are basically wharehoused. Poor patients totally receive in humane treatment, without any diligent appropriate progressive actions taken to resolve. Total whole in the wall. Food is nasty..They serve you at 5pm and not till 8 am the following day. Other than that staff give you water when they feel like, sometime oj or cranberry juice if your lucky and 2 dry bland crackers overnight if you dare to ask the gossipy staff....Employees have jobs because they have family that work there. Little girls with big heads that wear hospital pants and puppeteer psychotic patients around to fulfill a warped ego. Then you got other employees that look like crackheads that look like they haven't eaten in 2 weeks with droopy faces and cheap eyeliner. Total hole in the wall, totally traumatizing experience...It is what it is, I only say the truth. How they get away it, is unbelievable.....

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