Enfield >Sleepy's Enfield
55 Palomba Drive, Enfield, CT | Directions 0608241.991588 -72.571989
M-Sa 10am-9pm, Su 11am-7pm
Unhappy Customer – Bait and switched me- The salesmen claimed he made me a deal. said I could pick up my bed in store-instead I had to drive out of my way to the warehouse- Then Gave us the wrong bed (model below with damage). Store claimed the salesman wrote down the wrong serial numbers.Waited 2 days (sleeping on the floor) Got the sleepies delivery men to come to my house where they claimed I damage the bed and Insulted me in my own house. The problem never got fixed and I only endured more disrespect and emotional distress after. I will never buy from them again. I have never been through such a horrible experience and I have to pay for a damage bed and get stuck with the model (less expensive) than the one I ordered.
I have contacted Department of Consumer Protection
Don't be suckered by false advertising. – Do not believe their ads about family business, caring for their customers and all that. My wife and I have purchased many high end mattresses from them over the years and the one time we had a problem they not only refused to correct the problem, they ignored us completely. This place is ok for buying cheap stuff but don't expect any service and completely forget any warranty. We had to trow away a $900 mattress and buy elsewhere.
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