790 NW Broad St, Murfreesboro, TN | Directions 37129-276635.852891 -86.400808
Great dr and staff – Dr. Carrion and the staff at the Murfreesboro Castle are always friendly and welcoming to me. A space that had developed over the last couple of years between two of my top front teeth had caused me to alter my willingness to smile as I had always done. When asked for possibilities, Dr. Carrion explained a very simple solution--a white filling on the tooth that had shifted for a very reasonable fee (a bargain compared to braces!). The results were amazing! I have told many friends about this simple and economical, but extraordinary, cosmetic solution! This procedure should be advertised in the media!
Thank you, Dr. Carrion, and the great staff at Castle Dental! I now have my old smile back!
No complaints – As a Dental Assistant myself I am aware of how an office needs/should run. I was very pleased with my visit. The "dental team" acted in a very professional manner. I even got to visit with the manager, Lorraine - (I found it pleasant that she took time to talk with me.) Overall my experience was without any complaints - You've got a great Team there.
Really!?! – I made an appointment for a consultation. I took off 3 hours from work to drive up for my appointment and got up there to find out that they had closed due to weather (there was a slight dusting of snow). I didn't even get a phone call to let me know they were closed and my appointment was canceled. Left a message to call me back to reschedule. Almost a week later I called them to reschedule.
Went up for the second time for my appointment and guess what; someone had told me the wrong day. It was actually supposed to be a month later... what... two wasted trips and all I get is an unsympathetic apology!!
Thanks... but no thanks!!
Wish I could put down negative stars, but please don't waste your time... anywhere else has got to be better than these guys!!
Bad !! – I have one of my co-workers that needed one of her teeth pulled last year. she came back to work with no problems or issues she mentioned.
Next day, she comes in says hello, like everyday and said guess what? yesterday, when I left for lunch you know that I went to the dentist to get my tooth pulled right? said Yea.... "They Took The Wrong Flippin Tooth".
She called Castle Dental to have the allegation brought to their attention and to let them know messed up. so, she went back and sure enough they pulled the wrong tooth. So my friend/coworker has two less back molars missing and on top off they didn't even try to fix there mistake, at all.
What a sham !!
left sitting – I had a appointment ,came in ten min. early, paid my portion beforehand like they asked, and procede to wait in waiting for 1hr. 40min.only after1hr.30min did they say they were behind, people that I know I was ahead of had come and gone, I closed the place,(last one there).my procedure only took 23min. That's my time at castle dental in muffresboro, good experience with the one in tullahoma, muffresboro needs to take courtesy lesson from them.!!
Appointment cancellation -- bye bye Castle – I try to make a simple cleaning appointment as a 3 year patient and had to wait over 30 days for the appointment date. Just found out the day before my appointment that the dr. can't be in for unforseen reasons and I my appointment was cancelled. Next possible appointment? 54 days from now. Seriously? Forget Castle Dental. Hundreds of choices in Murfreesboro, TN. Hello Rachel Johnson D.D.S. My neighbors referred me to her practice and they love her to death, even the kids.
You've Got to be Kidding! – Didn't want to give them even the one star. Finally got dental insurance and chose this Castle center for the provider. On the first visit for my daughter and I they did the exam and complete x-rays as we were used to having done at a dentist. Then we were presented with a "Treatment Plan" which indicated upwards of $3000 work needed. Get this, without signing the "Treatment Plan" we couldn't even get our teeth cleaned. THIS IS CERTAINLY NOT A DENTIST OR FACILITY THAT HAS THE HEALTH OF THE PATIENT FOREMOST OR EVEN A SECOND THOUGHT!!! This is like going to the doctor's office for a headache only to find out the headache is caused by your arm needing surgery and then the doctor telling you they won't give you an aspirin for your headache until you have the surgery on your arm.
This was so unbelievable I really have no words to express my outrage at this.
Cost over Care – Had a broken front tooth and they began the process of replacing it with a new crown. The crown came in three weeks later and was the wrong color--didn't match my other front tooth, even after bleaching (which I paid for). Made an appt to get a new one ordered and found out 10 days later it hadn't even been sent to the lab yet. This is after I told them I was going out of town for seven weeks on the day after it was to come in! They say Federal Express didn't pick it up! I say, why didn't anyone notice? Now I'm stuck with a front tooth that looks ridiculous until I get back to Tennessee. Unacceptable and they aren't offering to pay for any of it!
We've spent thousands upon thousands of dollars here and this is the last straw. Never again!
Dental Castle will rip you off! – The vision of this particular dental clinic is to make profit, not to help you witn your needs. You will be amazed of all the surprises they have in store for you, example whopping bill at the end of your visit for just a friggin cleaning procedure. They will claim that you needed this procedure just to rip you off and mind you, your dental insurance won't cover it. My lesson learned is NOT TO GO BACK to this clinic and if you are thinking of visiting this clinic, I suggest you look for another one. It will save your time and $$$ and most of all unnecessary anger brought about by their staff.
Scam artists – This company is one of the worst scam artists around. I started a new job and they were one of the few dentistis offered, so I went. I was given xrays and they did some sizing procedure which consists of them taking an instrument and poking on every inch of your gums, to the point that my mouth physically hurt for the next week. I was then told that I needed the same periodontic cleaning mess that I've heard they tell alot of people,which is a shock to me because I have been to the dentist every 6 months since I was 3-4 because mom worked in a dental office and NEVER ONCE was I told I had any issues. They refused to clean my teeth because I refused this $1500 procedure and I found another dentist, who also did xrays and said my teeth and gums were in excellent shape. I asked and she showed me the xrays and told me that if I really had what they said I had, it would have shown up on the xrays too. Stay away from this place.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Castle Dental on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.