Detroit >Special Trade Contractors > Protector Window & Door
15444 Gratiot Ave, Detroit, MI | Directions 4820542.449358 -82.967694
Neighborhoods: Mohican Regent
Never use this company and if you absolutely have to never use keith as an installer. I waited 2 hours after the scheduled appointment time he was supposed to come. He didn't even give me a courtesy call to say he would be 2 hours late. Then he calls into protector office and says he came at 11 am when he was supposed to be at my home at 9 am. Also the office thought him arriving 2 hours late was okay. The office offered me no discount for my inconvenience. Now its over 2 weeks later and my window still hasn't arrived and I was told it would arrive in 2 weeks. I call the office and now they are saying 3 weeks. I will never use this company again. I should have just paid the 50 dollars more and went with a different company!!!
I had a pretty positive experience with them. I had a garage door installed and it was installed quickly, within a few days after I placed the order. It's been a month and it still is going strong, so I have no complaints.
I just moved into a new house, and they seemed to be pretty legitimate. Sales person was friendly, doors are a good value, and installer was on time. Overall, very satisfied.
Rate it A-, bought a couple entry doors last week, and they were ready sooner than the date expected. Installation crew did a decent job, though they did run a bit late just due to an unexpected emergency break in is what the office staff told me. But, very pleased with the doors and would use them in the future.
Excellent service, and professional install. I have used them for many things on my home including Vinyl and Glass Block Windows. May redo my entry doors next year with them.
Excellent knowledgable salesman that care about making a customer satisfied. Company really went the extra mile to complete job. A+ Rating
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