Dentists >Oak Creek Dental Care
6865 Oak Creek Drive, Columbus, OH | Directions 4322940.108972 -82.955244
M-Tu 7am-7pm, W 7am-6pm, Th 7am-7pm, F 7am-6pm, Sa 7am-4pm, Su Closed
the previous post from the person who states they got all of the lies seems highly unlikely. there is an pre-appointment meeting where they have you sit down with someone before you see the dentist, and that person explains your insurance and exactly what is covered. i was then given a full tour of the office, saw the dentist, was given the option to do my root canal right then if i wanted to, but was first given time with a consultant who went over all of my options for finances, as well as exactly what i was responsible for and what my insurance would pay, and before they do anything you sign a piece of paper and pay 20% up front. they are very clear and very helpful. this was one of the best dental office experiences i have ever had. the previous poster clearly wanted something to complain about, or didn't bother to pay any attention at all throughout the entire process.
I made an appointment specifically to have a tooth fixed that had broken. I made it clear that I wanted it done in one visit. I was told this was no problem. THIS WAS A LIE! I showed up for the appointment. They took exrays, then asked me when I would like to schedule the appointment to have the tooth fixed. I told them that I had asked specifically to have this done in one day and was told that it was no problem. I was told that they must have misunderstood my request, that I would have been told differently if they understood what I was wanting.
I asked when I made the appointment if they were a 'participating provider' for my insurance company. I was told yes. THAT WAS A LIE! I later received a bill for another $85 over the $100 I was originally quoted. When I called to ask about this I was told that they accept my insurance, but that they don't have a 'contract' with them and therefore I was responsible for what they didn't cover
I made payment arrangements with them because I didn't have the full amount available. I was told that as long as my payment was received by the due date I would not be charged a late fee. THIS WAS A LIE! My payment was due on the 18th, they received it on the 15th. Late fee was charged since I didn’t pay in full.
BEST DENTIST EVER! – Best dentist I’ve ever been to! Top quality service, short waiting time, awesome price, and easy to find location! I would recommend this place to anyone and everyone. Firstly, finding Oak Creek Dental was a piece of cake since they have a giant sign by the road. I was incredibly happy I didn’t have to squint all over the place trying to see if I could find it. When I arrived I was greeted by friendly staff at the desk, and taken for a tour of the facility, which I thought was pretty cool. My waiting time was definitely shorter than any previous dentist office I’ve been. After being taken to my “room,” the friendly staff explained what all would be done, and answered all of my questions even if they probably seemed ridiculous. It was obvious they cared and wanted to make sure I was comfortable. The service itself felt very thorough and detailed. It was great! They even gave me some numbing mouth wash beforehand because my gums can be sensitive. The price was also cheaper than I’d expected based on my previous experiences with other dentists. I recommend Oak Creek Dental to anyone looking for a dentist, and I will be returning to their office shortly to get some more work done on my teeth! Give them a try - you won’t regret it!
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