The staff that goes above and beyond just selling Jewelery !.
Connie and her staff ( some are family ) at Green Valley Jewelers have taken care of my familys jewelery for many years .They are cheerful, friendly and they even remember my name ! I travel a lot for my business, my mother lives in La Posada, is elderly and has a hard time getting around. She called to make an appointment to bring in her sliver and some other jewelery to be appraised. Chris offered to come to her home and draw up the appraisal so she didn't have to bring all that heavy silver down to the store herself. Another time my mothers neighbor dropped off her clock and some jewelery to be repaired.The gentelman who fixes the clocks went above and beyond the call of duty in order to find a part for her clock . They called to tell her it was ready to be picked up, she said she was not feeling well and would pick it up when she felt better. Connie's sister (one of the staff) delivered it to her home so she would'nt have to come down! I cannot count the times when we have brought something in to be fixed and they did it for free ! I don't know how they make any money...they keep giving things away !! Visiting the store is always a pleasure,their prices are fair and its's a real fun filled atmosphere. The store is always packed and the staff are professional , always laughing, joking and having fun...how many work places can you go into that fulfill your needs and have fun doing it !! I remember when I brought my wedding ring in for a cleaning, I didnt realize it but two of the prongs were broken off . The staff noticed it and brought it to my attention... I could have lost my diamond ! The ring is a family heirloom, very old and worn. Instead of repairing all eight prongs (which cost more to do), they replaced the head and charged me less for the repair.The jeweler also fixed some other prongs on the smaller diamonds that were in danger of falling out , it was like having a whole new ring ! The repair took longer than expected and when I called to check on it Connie's daughter Lalia brought up a very good point.. "your jewelery to us is not only important it is delicate and we should never hurry the process or we chance ruining your sentimental posession". Once again I was reminded of just how special I am at Green Valley Jewelers.