1560 Auto Mall Loop, Colorado Springs, CO | Directions 8092038.953612 -104.797027
Mon-Sat 8am-8pm ; Sun Closed
So my NEW car is broken. Solon Preowned sold me a car and replaced the transmission filter incorrectly (which was one of the things that I required to purchase the car). Which lead to my transmission pump to stop working, which mean I need a new transmission. I have been trying to get @Solon Preowned to stand behind their mistake. All I ask is for them to purchase the transmission and I would pay for labor. They are discussing it, but its been days and they haven't called... horrible customer service and not standing behind one service is NOT acceptable.
Had a great experience with Joani here at Dave Solon Kia. Thought she and her floor manager were pretty amazing and got me a great deal. Totally recommend them.
Great service – We have been looking for a vehicle for 6 months and Rachel is by far the best salesperson we have met!! It was a pleasant experience!!
Best Car buying experience ever – Im sad to see that the reviews for here are so bad. I didnt experience anything bad here. The sales people are not pushy they are very friendly and patient. We had a specific budget and they stayed within our budget. Very Happy and we will be back. We worked with Dan Steinhour on a new Kia and Also worked with Cartier in Internet on the type of car we wanted! Both Were Great!! thanks
Disturbingly Unpleasant – I never really expect a multitude of honesty when it comes to car dealerships, but these folks, as Burton1 says, were just plain sleazy. I have, indeed, informed them of their sleaziness.
When they realized they weren't going to swindle me into buying some piece of junk on their lot after I refused their laughably over-bloated pricing offer on a brand new car, they quickly shooed me out the door while attempting to degrade me to the other customers with an even more sleazy and loud innuendo.
I was reminded so much of the used car salesman in the movie "True Lies" that I actually wondered if the whole thing was not part of some goofy attempt at making a cheesy commercial.
It became apparent that these people had no interest in selling brand new cars and only wanted to push out used ones. When they realized I was a lot more informed and stubborn and therefore would not be an easy swindle, they pushed me away.
I'm glad I decided to make my next car purchase after many months of searching around and testing various dealerships to see which ones are professionals who want to make a solid, mature sale of a car to someone, and which ones are just good old examples of exactly the kind of thing that just about everyone hates.
Unfortunately, Dave Solon Kia falls into the latter category.
World's Worst Car Dealer – This dealer has perfected the art of sleaze. They will try to find any opportunity to overcharge you to include: 1) the over calculation of sales tax, 2) advertising options that were not even on the car, 3) promising extras they do not intend to provide, 4) making up charges and 5) cancelling agreed upon deal if 1-4 does not pad their profit.
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