Brighton >Auto Dealers > Cortese Auto Group
2400 W Henrietta Rd, Rochester, NY | Directions 1462343.103333 -77.626644
Monday-Thursday 9:00 AM - 9:00 PM ; Friday-Saturday 9:00 AM - 6:00 PM
This is our second Outlander from Cortese auto group scince 2007 and my wife and I have been very happy with the courteous service from Bob over the years.
Above and beyond customer service. With a purchase of my families Grand Caravan there was exceptional consideration given through the whole process. Every member of the Cortese family worked hard to reach a solid deal for us. Even after the sale was complete, I had a concern and John Cortese took the time personally address my concerns which was appreciated. Overall the environment was excellent(make sure you schedule an appointment), the tour of the service area and lounge revealed a comfortable future transactions, the staff was friendly and fair. They are definately doing some things right here. If you do your prep and know what a fair deal would be, I am sure Cortese can make it happen for you, and I witnessed first hand that they care about every customer and deal they make.
We would like to express our sincere appreciation to you and your staff! My husband and I are comforted by the fact that our sons are driving a safe and reliable car that didn't set us too far back. You were so very helpful!
They were quick with there online response via email and then the follow up with a call.
I would like to say "Thank You" to your staff, especially Bob . I just had my car fixed and Bob and your service staff went out of their way to take care of me and my car. I certainly tell people that Cortese does believe in service after the sale.
We enjoyed our experience of car buying at Cortese. Salesman was knowledgeable and respectful.
I want you to know that your sales people have been very attentive to me. My mother went into the hospital right after I contacted your organization via email. Michelle has been attentive and respectful. I will be looking at purchasing a Ford Focus, but due to the situation with my mother, it will need to wait until possibly fall. I will be contacting your organization ,soon. I want you to know that I have always been treated with respect and courtesy, by Cortese Dodge. Michael is a great asset to you. Im sure that you know that, but I want to reinforce that I intend to continue my business with you, because of Michael. Thank-you again for the opportunity to do business with you.
Was able to service vehicle without an appointment. Had a nail in tire and didn't want to chance not having it fixed. Performed NYS Inspection, a recall notice, and oil change also. Bob has assisted us in the past with very courteous service. Would reccommend service here.
Byron and ANNA have gone over the top to insure a very pleasent sale on our new Outlander Sport;and we are looking forward to three more trouble free years. Note-that day I lost my 1000.00 pair of glasess somewhere and as a last resort after searching the whole house I called Byron and asked him to check our old car we traded in and low&behold they were UNDER THE CARPET in the back seat!!! this turned it from a good deal to a GREAT SALE!!dont ask me how they got there?-thank you Cortese Auto Group
Have been coming to this dealership since the original dealership that I bought my car from went out of business. I have always been treated with friendly and courteous service. I always feel that I can trust that I will get the best price for any service that I need and every employee that I have dealt with have been very friendly and courteous. I would definitely recommend Cortese Auto to my friends and family.
I also enjoyed the new waiting area with internet access and new TV. I will continue
to come and have my car serviced for as long as I own it.
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