11755 Wilshire Blvd Ste 80, Los Angeles, CA | Directions 9002534.048615 -118.462197
Neighborhoods: West Los Angeles, West LA
excellant service – very good, I highly recommend, friendly and courteous staff, all of my computer problems have always been solved here with very affordable prices and detailed explanations too.
True Quality Service – As we all know it's hard to find honorable people in the city or anywhere for that fact. but today my experience with computronics has changed my view. I asked computronics to change my screen on my Sony Vaio. and they did so,well. great price. but that"s only half, after so i was suggested taking my laptop for a free "Tune-up", when i did I was informed that my parts had been changed. I returned to computronics with questions to say it the nice way this time. Turns out the guys from geek squad are idiots. Computronics walked me through every concern I had and did so with a smile! You believe that I was making accusations and they still happily served me. It is hard to find quality honest service now a days, but as I sit here writing this letter of review they work on my laptop making sure i"m happy. And I am.
Computronics Review – Computronics has given me the best of service. Their employees are patient, knowledgeable and great "trouble-shooters". Computronicis employees never seem too busy to answer questions or give you their time. Jacob, who runs the place, has worked "overtime
WORST PLACE EVER – THIS PLACE IS AWFUL i had the worst service if icould give less than a star would, i sent in my macbook about a month ago and "jacob" told me it would be done in a week. he asked for a 100 dollar deposit to purchase the parts which he never did a week passed by when i asked how my computer was which he told me he sent elsewhere.. weeks passed by and i got a call about it was unfixable. since when is a computer unfixable? i went in to pick up my UNFIXED computer i asked for my deposit back sinceh didnt do anything. he said no since 100 dollar service fee.. although he did NOTHING im telling you STAY AWAY!! read other comments. plus they are RUDE!
I have been coming to Computronics for about a year now. And the service is excellent. No matter what I need fixed or whatever service I have asked for it has always been done in a excellent and efficient manner. Jacob, Ms Debbie, George & Ricardo are always courteous and more than willing to answer all my questions. I highly recommend that you bring all your computer needs to Computronics.
should be called compuROCKS! – I have been to about 5 different stores attempting to resolve a motherboard issue to which my computer was highjacked for 5 weeks before simply getiing sold a replacement. Then i brought it to Jacob and within 1 week problem solved and for less than 1/2 what i was quoted for just the parts at other retailers. He's what i would call an "affordable genius". No peer on the west side.
saved my computer – I have been going to this place for all of my computer needs, the great thing is every time they fix my computer or printer or game machine -- they also help with with any questions I have on other products and give me a great deal +$$
Very Cost Effective and Great Service*
If you have a problem with your computer try them first to see what they can offer!!
Awful Computer service and very rude people – These people will NOT help you at all!! Be very weary of taking anything to them especially a computer. They know very little and outsource everything. I brought my computer to them and they promised to have it fixed, couldnt get it fixed and broke it even more and then charged me a diagnostic fee on top of it. TERRIBLE!!!!!!
this is not the fact , we work very hard for his computer , he did pay us anything , and did not have money to fix it , wanted to fix free and install parts free , we have paper works to proof it .
This man is crazy - updated! – Just wanted to add my wonders about how people above can say Jacob is the man! Now, you guys maybe are relatives of him or friends, because he's and remain the worst service around ever!
Below my previous review.
Make a favor to yourself and please avoid this crazy man. Seriously. My experience with Jacob is been one of the worst I ever got.
I called him to replace a piece of my computer. I told him exactly the brand, the model, the piece I needed (and I know what I'm talking about, I've years of experience in this field). He told me the price and it was fine for me.
When I brought the computer I've several surprises.
First surprise: I had to leave a deposit of $70 to let him to buy the piece. But at the same time he told me he needed to check the computer to see if the piece was really broken.
Second surprise: I called him back after two hours and he told that for the price we both agreed he wasn't gonna replace the piece but he was gonna just fix it. I told him to *do not touch* the computer.
Third surprise: I told him I would have picked up the computer the day after and he told it was not possible since the computer was not in his shop anymore. The technician had took it.
From there on it has been worst and worst. I wanted to get back my computer and all the time he had an excuse to not be available with my computer at 10am (the only time I was available). He told tomorrow will be ready, but then he wasn't. This happened for three days. We have got a discussion and he told me: I don't care, call the police or be upset, I don't care.
Luckily I finally got my computer back. Another proof of how unprofessional this man is: they put a stupid sticker on my computer to write a note on. The sticker was very hard to remove, they had to scratch the sticker and take it out with some strength. Just unbelievable.
This man is completely insane, stay away!
Instead of solve problems he creates new ones!
this is not true , and The fact is difference . He did not give us any money , he was in rush , he wanted to make miracle and finished it same day , We did diagnosis , we find the problem , because he need fast , we ask to get consultation for second tech who works with manufacture for 20 years , he came and check it and said will work on it more and give us answer , he took the computer to his lab and call us ,said can be fixed need , parts and time ,
computronics is fast , inexpensive , polite ,helpfull all ti – I have been doing business with Computronics for the past 8 years and must say I am very happy with them. All the employees at Computronics and friendly and helpful especially Jacob. I recommend Computronics to all computer users and friends. The company is professional and courteous.
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