Italian >Scuzzi's Italian Grill
4035 N Loop 1604 W, San Antonio, TX | Directions 7825729.602783 -98.561483
Mon-Thur: 11:00am to 10:00pm
Fri - Sat: 11:00 am to 11:00pm
Sun: 11:00am to 9:00pm
Horrible and rude manager – I will never to to Scuzzi's again. My husband and I were going to be seated in a booth and I don't like booth's, so I asked the person seating us if we could have a table near by. He said yes, so we sat down. The table wasn't cleaned all the way yet, so a bus person started doing so while we were waiting. The manager saw us seating there and quickly came to us and he started yelling at the young man "what are you doing, you are not suppose to take customers to tables that are cleaned or ready" and he then turned to me and said "this table is not cleaned yet" and then he rudely turned to the young man and said "take them to the front of the restaurant right now" and by then, my husband was so upset, that he told him "hey calm down, you don't need to to yell". That poor young man was so humiliated and frankly we were as well by the way he was yelling. DON'T GO, THERE ARE MUCH BETTER ITALIAN RESTAURANTS IN SAN ANTONIO WITH BETTER CUSTOMER SERVICE!!
Horrible Environment – I know for a fact that the manager is rude to customers and his staff- he actually cusses at them, that the kitchen is dirty and the water used to wash bar glasses is dirty and the sink is rarely cleaned. I highly recommend you do not eat here. The manager has also stated he "doesn't have female wait staff because girls are too much drama". I overheard him telling his hostess that is why she couldn't be a server.
Great Place :) – This is one of the cleanest restaurants in town. I eat here about twice a month. I personally know the owner and adore the manager- very polite and professional. The food is always wonderful. My husband and I have never had a bad experience.
Keep up the great work.
Bugs in the food! .
Me and my wife tried scuzzis tonight and we will never be back! after a complaint that her rice tasted strange she started looking closely at her meal. She found a roach in her food! after informing the management that there was a bug in her food he informed us "it was a mistake, bugs get into food all the time and there is not a whole lot we can do about it. What do you want me to do?" Very rudely. He even had the nerve to tell us we still have to pay for the meal because my wife had eaten 1/2 of it before finding the bug. After telling the manager that I was disgusted and would never be eating at this restaurant again he informed me that "He was glad I would never be coming back because he didn't need people like me in his establishment." because I was "overreacting about a simple bug." This was no simple bug, it was a huge roach! The management and owners are all from India, mind you im not racist my sister in-law is from India, however we all know the cleanliness Indian restaurants. are a step below Chinese restaurants.
Kick ass Italian grub – Owners of Pompei (Nacogdoches/1604) also own this, and the menu is quite similar. The house salad dressing and the olive oil mix to dip your bread in are the bomb. I usually get the grilledchicken with lemon butter and capers, its unbelievable and enough to feed two easy. DO NOT get pizza here, however, it was horrible. Wife gets the shrimp, which is just like Carrabba's or Paisano's. Not cheap, but you get what you pay for.
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