Jewelry >J. Brown Jewelers
1802 Reisterstown Rd, Pikesville, MD | Directions 2120839.386322 -76.736058
Monday - Wednesday 9:30am-5:00pm
absolute best service and advise in town! Can't thank you all enough
My family has been going to J Brown Jewelers for many years now, and we had another excellent experience today. My parents and I were looking to replace a watch of mine that had been stolen, and Joyce was very helpful. She was knowledgeable about all the watches and encouraged us to take our time selecting one -- helping us try on various models and pointing out similarities and differences.
Simply amazing. All of my jewelry comes from J. Brown Jewelers because they have the best service and quality. They go above and beyond for their customers to make sure everything is just right.
I love this place! Thanks to the great staff at J. Brown Jewelers my engagement ring is my dream ring!
Never again – I will NEVER go back to this place. I took my brand new (as of the night before) engagement ring to be resized. The woman who was "helping" me asked where the ring was from. I told her I didn't know since my fiance purchased it. She brought over an expert jeweler and told me point blank "We don't deal with fake rings. You will have to take your business elsewhere." I asked her what she meant and she said "these are not diamonds. We have only work with REAL diamonds" I explained to her that I knew the stones weren't diamonds (they are moissanite) but all I needed was it to be resized. She turned her back and walked away. I walked out and sat in the parking lot crying. What a hateful, evil woman. Silly me for thinking that a business actually wants to curry good favor with possible clients. I will be taking my business and "fake ring" elsewhere, please do the same
Quite Impressive – Store is beautiful - wide open layout as you make your way through the main entrance. Immediately, you are greeted warmly by several staff members.
I was simply coming here to get my wife's necklace repaired, so I was guided to the front desk where the receptionist took my information and invited me to take a seat on one of the many couches and chairs provided. I only waited for about a minute until I was called to the counter for assistance. The necklace was inspected, photographed, and I was told that I could pick it up later that same day. Service was professional and polite.
I received the same level of service when I picked up the necklace a few days later - the repair was completed to my satisfaction, and the necklace was polished. I was quite impressed.
Stunning! – Love my Diamond and love your store (but love my husband more)! Thank you! Thank you! Thank you!
Whitney K. (and Bradley)
Wonderful Selection, Excellent Customer Service – Wonderful experience, excellent selection of Diamonds. Wife is happy so I am happy. Impeccable customer service.
BUYER BEWARE!! – Buyer Beware!!
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