5741 Highway 153, Hixson, TN | Directions 37343-376435.150523 -85.248682
EXTENDED NIGHT/WEEKEND HOURS
This was the worst medical practice I have ever visited!!!! I visited the office on Signal Mt. Road on December 9th, 2013. The office was freezing cold, had very little furniture, and was dirty. The two girls at the front desk were very rude. One girl slurped her bowl of cereal and loudly described her sex life while my teenage son listened!!!! The other girl had me fill out forms covered with streaks that were illegible. She then told me my son's insurance was not valid, although it was valid. She demanded $75 upfront, which I am certain I would never see again. This office has the most unprofessional staff and they just want your money. I left immediately!!!
this place does not care about their patients...only money....
This is one of the best places to go to.. see lori clemmons she is the best she is very nice in will have you in and out in a blink of a eye..
billing dept. lacking. – The care I received was fully adequate, but I have been waiting way too long for reimbursement from the billing
department. I made the mistake of paying upfront for the services. They filed my insurance, Tricare paid and the check cleared on 3/12/12. I was told the reimbursement check would be mailed to me no later than 3/26/12. As of 3/30/12 I STILL HAVE NO CHECK! I have gotten the run-around so often that I'm dizzy! Last I heard (3/30/12) they are waiting for the dr.'s signature before they can send it to me. Lesson learned.....NEVER PAY FAST ACCESS HEALTHCARE UPFRONT UNLESS IT'S A MATTER OF LIFE AND DEATH....
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