19750 W. Catawba Avenue, Cornelius, NC | Directions 2803135.480695 -80.886571
Office Hours: Monday - Friday 9AM to 6PM EST
Property Showings: By Appointment Only
Greetings! I worked with Colleen McGlynn with Park Avenue Properties. Colleen was easy to work with. She promptly answered emails and telephone calls. She seemed eager to assist me in a timely manner. I am now able to get into the house of my dreams! Thank you Park Ave!
Park Avenue Properties
I am in my first month in a rental under Park Avenue Properties management services. I have a large extended family and the rental house we had had for many years developed issues that made a move necessary for heath reasons. After many weeks I was ready to give up on finding a property that met our needs. I needed my children (one is autistic) to be in the same schools. I needed space on all one floor as my mother is blind and her mobility is limited. We run a business and trucks may be in late at night and leave very early in the morning....so we needed privacy as not to disturb close neighbors. We have pets, we are loud, we love Mt Pleasant lol..... When I finally found a property that looked like it fit, I was ecstatic and crushed when I learned it was a new and unready, mostly uninspected property. I implored with them via email and Brenda was awesome, bending to our very tight schedule and taking the time to meet us on the weekend. She let us take our time and was absolutely ~awesome~ to us. Tara Moore was our contact person and from the initial app, and through all my overbearing and pushing (lol) she has been amazing. Several maintenance issues came up immediately as they suspected and Tara went above and beyond and was in contact with me daily for updates and assurances. I was not sent to someone from maintenance nor had to file a request.... Tara Moore made sure my family had what they needed to make this house our home. She has really raised the bar on what I expected from a management company. When we are ready to buy... or God forbid, move again, Park Avenue will be our first choice and I highly recommend them to anyone looking for a rental or a property manager. The outside maintenance (Heating and Air, Plumbers, and Septic) have all been fabulous, it was as if I were standing there with a checkbook myself. I had appointments made and kept, phone numbers and names of who was at or in my home, and they each made me feel like an important customer which, as a consumer, tells me Park Avenue's business is very important to them. 5 stars, hands down! So glad God pointed me to Park Avenue!!!!
I had never used a rental agency to rent my home until recently and I must say the experience was seamless thanks to Ann Bradford! I couldn't believe how easy it was, I signed paperwork on Sat and by the next Sat I had renters moving in. Ann was very professional and I would highly recommend her and Park Ave to anyone that may need there services.
VERY UNPROFESSIONAL!!! Actually takes the joy out of finding a home you like and being excited about! I met with the agent to view the home, Tried reaching someone to discuses the rental amount and special that was going on. Called several times,
Waited for a response have yet to receive one!!! I completed the application along with the not $40 but $45 app fee. The company whom they use for verification was very helpful, I was told there was positive feedback regarding my application so there should be no reason I'm not approved... I then again called several times to follow up being that the property is no longer showing on the site yet again no response. I've come to think they don't take their applicants serious and do not specialize in customer service which make you second guess if you would rent from this company and if so how would they treat you as a tenant . I am at this point upset because I feel I've wasted money, will be looking elsewhere to take my business!!!
Colleen with Park Ave. is the best. She is very helpful and answers everything so fast. I would recommend her and Park Ave. to anyone looking for a great professional experience while searching for a home.
I would like to offer a big thank you to Colleen and Park Avenue Properties for making my property search seamless. The response time was excellent and all my questions were answered. I am very excited about starting my new life in my new home. Thanks also to Danielle for showing me the wonderful property.
My leasing experience with Park Avenue properties has been a nice and quick process thanks to Colleen our project coordinator.
I completed an application for a property managed by Park Avenue less than 24 hours ago. This morning Colleen set an expectation of 3-5 days for a response. Imagine how excited I was when I was contacted 2 hours later with an approval. While the lease is not yet signed, I am thus far very satisfied with the service I have received.
They did an amazing job taking care of myself and the other potential tenants when renting a house. Tara Moore in particular had the patience and tenacity to follow through with our suggestions and questions regarding the rental of the property.
Tara Moore is by far the most attentive, patient and helpful property manager we have dealt with when working with Park Avenue Properties. We have only one rental home and are more hands on then most owners. We were a bit disappointed with the service we were receiving until Tara took over our management. Now we feel like we are truly in good hands.
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