19750 W. Catawba Avenue, Cornelius, NC | Directions 2803135.480695 -80.886571
Office Hours: Monday - Friday 9AM to 6PM EST
Property Showings: By Appointment Only
Our son is attending The Golf College of America in Myrtle Beach and being out of state, we had little knowledge of the area surrounding the campus. We contacted Park Avenue Properties on-line and received a prompt follow-up call from one of their most professional property managers, Ann Bradford. She worked very closely with us to find the perfect place for our son to lease and our experience with her has been nothing short of exceptional. We highly recommend using Ann Bradford if you are looking for a competent professional with a warm personality to match.
I'm so pleased with my experience with Park Avenue Properties and especially Colleen, my project manager! My questions were answered promptly, I was treated so kindly and with respect, and felt that at anytime I could contact them about the property and process. I was really nervous about going through a rental company, but my fears and anxiety were unwarranted. I'm so grateful and am looking forward to starting the new year in my new home! Thank you Colleen and Park Avenue Properties!
While I rarely take the time to write reviews, Ms.Tara Moore has been so very exceptional at her job and so great to work with, that I feel I must write a review commending her. Tara has just been the very best property manager EVER and she deserves the very very highest marks. When Tara was assigned to my properties she was very new at this profession, but she has far far far exceeded my hopes and expectations that she would do a good job. Tara was honest that she was new at this job but I felt it was only fair to give her a chance and hoped that what she lacked in experience she would make up for in willingness to learn and desire to do a great job. Tara is simply awesome! She has done a PHENOMENAL job and is the VERY BEST property manager I have EVER worked with and believe me, I have worked with a number of different property managers over the years. Tara is extremely intelligent, a hard worker, has excellent follow up on matters, and gives her job 100+% of her efforts. Tara cares about my problems, works diligently to get them resolved, and always accomplishes her goal! In a society that I have come to sadly think doesn’t care about their work product, Tara is an exception – she cares and she works hard and she gets it done and she does that efficiently and pleasantly and with a great demeanor! I cannot say enough positive things about Tara – she is one TERRIFIC property manager and one TERRIFIC person – they just don’t come any better!!!!!!!!!!!!!!
This is my first time renting with Park Avenue Properties. The company as a whole is a bit frustrating to get a hold of. There seem to be too many hands in the bucket if that makes sense. I had sent "info requests" from sites like Zillow. I eventually heard back within a few days that the units were still available. I am renting a unit in Greensboro but live in Charlotte. Because I do not live in the area I wanted to view various places in the area while I was passing through on a recent roadtrip. Knowing that I would be passing by 2 units in the same community (and knew all the details as far as rent, # of beds and baths, due to listing on Zillow) I called the contact number a few hours in advance on a Monday (Park Avenue). The woman who answered the call asked 100 questions as if I did not already have a place in mind, when in fact, all i wanted to know was if I could view the property. She took down allll my info and told me a different agent would then contact me. I don't recall if this ever happened. I wound up going to the community and ran by a different agent (not affiliated with Park Avenue) who was able to get access into the units and show me around. Unfortunately my 1st unit was rented before I could get the application completed (I was called by someone from Park Avenue about 4-5 days later the unit was unavailable... I already knew this due to my initial contact person in the community who also had trouble getting in contact with the property manager) Luckily I was able secure the 2nd very similar unit at a great price. Once I applied I was contacted by Colleen Mcglynn who has been extremely friendly, helpful, and prompt at answering any questions or concerns during the leasing process. She even called me after hours on a Friday to assure me my application had been received and I would be contacted within 3-4 days when it was approved. There were also two minor fixes that needed addressing before I move in, Colleen Mcglynn has assured me both would be handled before my move-in date. Although a very rocky start, I am glad I finally have a contact person like Colleen who is prompt and informative. Now that I finally have a place secured, I hope things continue to run smoothly.
We have been with Park Ave for 2 years, and we have not needed much from them. However, the other day a young man hit our mailbox. I met Tara Moore that same day, and she mentioned she worked for Park Ave. I asked her if she would be able to handle the situation for me. She was not our property representative, but she happily agreed to help. Tara followed up with me the next day to let me know the information was passed along. This is OUTSTANDING customer service. I am grateful that Tara is a part of the team at Park Ave, and I am glad when a situation came along the Tara and the team were there to help.
Great Service! Always available and diligent in follow up. Rented my property to a great tenant! Thank you!
I noticed my A/C was not working, so I took the face off of the thermostat and noticed it didn't have any batteries in it, so I put some in there and re-attached the thermostat So after that I could read the temp. in the condo. I tried to see if I could get it to work because the temp in the condo was already 80'. So I then checked the breaker, no luck. I even went out side to check that breaker as well. It was on also.
Well, the temp outside was 80' as well, so opening the patio door would do no good. I worked with power companies all my life. One day I got heat exhaustion and since then, I can not handle the heat without getting sick from over heating!
All this took place after 7:00pm. I called your agent for instructions on what to do. She called her A/C people and called me back. The A/C called me and asked me to cut off the unit and asked if it would be ok if they could come the next morning, which they did first thing and fixed my A/C unit. I forgot to fill out a request form after I had talked to the A/C people that night. I am very well satisfied with the time and the way it was handled. Thanks, Danny Grooms, and a special thanks to my agent that works for you. Ann is the only name I remember, but she really did her job and helped me out in my time of need. Thanks Ann Bradford, good job!
We had the same poor experience with Anne Bradford from Park Avenue Properties unfortunately.....I've never in my life had to deal with so much unprofessional nonsense as I have with this property manager and company. They're truly awful. You will pay more one way or another even if you follow all the rules and do everything correct. I regret ever leasing with this horrific company. RENTER BEWARE!
Anne Bradford from Park Avenue Properties was one of the most unprofessional agents that I have ever been affiliated with. At first she seemed caring and helpful, but that all changed after we signed out lease. She began calling me almost weekly to complain about things in our neighborhood that I did not do or had any control over. I felt like she was accusing me of these things because she harassed me every week. She also stated she loved renting to us and would like to renew our lease. When It came time to renew our lease she stuck us and said she decided to changed her mind after she told us a month prior that she would love to. So there I was stuck without a place to live and had 2 days to move out. Not only did she do me dirty there, she also did not return any security deposit. She said the condition of our house was to bad to return our deposit. With that being said our place was left in immaculate condition. We moved out and cleaned the house all day. It was cleaner when we moved out than it was when we moved in if I must say so myself. I am not one to leave a mess for a landlord because I know that they have to get it ready to rent to another tenant. I was raised with better morals than that. Even though she left us out to dry we still did the right thing and vacated and cleaned the house top to bottom. I have talked to several other tenants that have rented off this company as well and they stated the same issues with Anne. She is nice at first and then once your locked in a lease she nickles and dimes you until the end. She runs her management company like a scam. I would not recommend her to anyone because she never gives back security deposits for any house or unit she rents. I advise you to take pictures and document everything with her if you do rent from her, because she will lie and everything else.
We rented from this so called realty company. The air conditioning stopped working in the middle of the summer. Park Avenue refused to repair the air conditioning in temperatures in the 100's, we were forced to move again from our home, due to our family's safety. This was the second instance in which we were forced to move by this Realtor. We did not and would take anymore abuse by this organization and decided to leave. They will not take blame for anything and WILL stick it to the renter at any chance they get. There are better realty organizations out there, please continue to look.
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