8080 Broadview Road, Broadview Heights, OH | Directions 4414741.346058 -81.684608
M-F 8am - 5pm
GREAT service & nicest repairmen. This company is honest and easy to work worth. They always give fair pricing. I have a refrigerator that was out of the normal warranty period and the technician was able to call and get the cost reduced by $90.00. Needless to say I was thrilled and my husband is always happy to save money. I recommend to my family and all my friends.
Thank you Total Service for fixing my oven before Easter. I self-cleaned it and it stopped working. My serviceman fixed it the same day. He also offered me hints so this doesn't happen again. I appreciate good quality service.
I always use Total for service. My long time technician is nice, professional, and always cleans up when finished. I will always recommend. Plus the office is easy to work with when I call in. Very helpful!
Bad Service & Bad Company!!! – We called and advised them of what could be wrong with our stove so that they could get the right parts prior to coming out. After an hour and a half wait of a two-hour window the repairman showed up. He was courteous and polite and walked into the house. I directed him to the stove and he turned on a burner and said the igniters were bad. I told him that I already know that and he informed me that it would be 18 dollars for the diagnostic! I said WHAT? I had already told his office the day before that had been the probably It was even typed on the work order. He then informed me that he would have to come back because he did not bring those parts. I asked him to please leave my home. He said that it would cost about 250+ to repair. To put in two new 30 dollar wires? I said no way and to please leave. He informed me that it would be 108 dollars for his visit and the diagnostic. I was livid!! I was robbed without this company using a gun. I paid but I will never use them again. They refused to give me my money back so I am filing a report with the better business bureau and calling the mayor of our city. I will probably contest my card payment. DO NOT USE THESE PEOPLE. A good company would have said, “Sorry for the misunderstanding, here is a refund.”
Reliable – Just had the repairman out to fix my refrigerator and dryer. He was great. Thank you for the prompt service. He is very helpful and neat. I will always request him.
Refrigerator Service SUB ZERO unit – Found our unit not working after a long weekend away. Total Appliance came out the same day and my technician fixed it on the spot. Had all parts with him and charged me less than I anticipated. He also was very helpful and answered some questions and offered advice on my GE dryer. And the office called me to follow up and make sure everything was working. Valuable service to have.
Repairman – My wife loves her wall oven and when its broken she is not happy. We called Total Appliance and they repaired it right away. The repair should have costed over $400.00 but after the repairperson called Wolf Appliance they cut the price in half. My wife is happy and my bank account is happy. Love this company.
My Subzero refrigerator – I recommend this company. I called because over Easter my SUBZERO refrigerator went down and within 24 hours they were out and had the unit repaired. The repairman was friendly and neat. I will never use anyone else.
SAVED ME OVER $100.00!!! – I was having a problem with my SubZero Refrigerator and I looked online and located Total Appliance. I called them and a man was able to help me over the phone without an appointment. It saved me over $100.00. He was very helpful and friendly. I will use them in the future for all my appliance needs.
BEST SERVICEMEN IN TOWN – I have had about 8 service calls over the past few years and always have the best service men. I have had 3 different men over the years and they are always nice and helpful- and my wife thinks they are very neat and clean. The office is always helpful when we call and offer helpful tips over the phone. My wife and I are both satified customers
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