Butler >Jewelry & Watches >
Jewelry >Antonelli Jewelry
Kiel Ave At State Rt 23, Butler, NJ | Directions 0740541.002823 -74.357143
Fantastic! – I have to write this to dispute what a previous customer wrote regarding this wonderful store and the owners. I have purchased many a gift from Antonelli's and have never had an altercation of any sort. Joan and Allison and prior to his passing, Mr. Antonelli have always given me wonderful service, whether it was a purchase or repair. Their prices are more than fair, and I have never felt that I was unfairly charged for anything. I have known the family for more than 20 years and would recommend this store to anyone and everyone! If you want personal and friendly service, please pay Antonelli Jewelry a visit! :)
Great Experience – Recently I went to Antonelli Jewelry just to look at different diamond wedding bands for my wife. Mrs. Antonelli was very helpful. I felt no pressure and she made sure I stayed within my budget. This is a real family place and I enjoyed the experience very much.
Prior to my purchase , I used them for jewelry repair. It was always done in a timely matter and the quality of work was always great.
BUYER BEWARE – YIKES! We purchased a diamond at Antonelli and had it set in my wife's ring. Just two months later, the diamond fell out! We gave the store the benefit of the doubt and the opportunity to correct things. We were made extremely uncomfortable by the owner who told us it was our fault and that the ring was abused. She also accused us of making up a story that the ring was turned and the diamond she put in was actually on the other side. Impossible. We know our ring, and we know what stone fell out. The original stone lasted 11 years. Now the replacement lasted 2 months. Our ring was never abused. The work done was poor. Joan talks in circles to distract you from the fact that she screwed up. The icing on the cake was when she charged us 50% for the replacement. Her customer service is great when you're buying, but she doesn't back her work. Oh, I also have a nice recording on my answering machine of Joan talking to Allison calling her customers "jerk offs" because they couldn't open the door. Hey Joan, next time you use expletives in your conversations you might want to make sure you aren't talking into someone's answering machine! My kids heard the message and your very candid description of what you really think about the people who keep your doors open! I wish it wasn't all true, believe me. We promised the loss of sales from our friends and family would cost her business more than the cost of the repair she screwed us on. Hopefully some of you out there will do the right thing and shop somewhere else. And just so you know, this is the ONLY review I've ever written. That's how serious I am about this.
BEST JEWELRY STORE AND BEST SERVICE – I HAVE BEEN A CUSTOMER OF ANTONELLI JEWELRY FOR MORE THAN TEN YEARS. I HAVE ALWAYS LOVED HOW WELL THEY TREATED ME. (NOT LIKE YOU ARE BEING STALKED LIKE OTHER JEWELRY STORES IN THE AREA.) WHETHER YOU ARE JUST GETTING A NEW WATCH BATTERY OR A DIAMOND RING, THEY TREAT YOU LIKE FAMILY. THEY HAVE GREAT PRICES AND A GREAT SELECTION OF JEWELRY PRICED RIGHT FOR PEOPLE OF ALL MEANS. IT IS NICE TO DEAL W ITH SUCH A NICE FAMILY. I HIGHLY RECOMMEND ANTONELLI JEWELRY TO ANYONE WHO WANTS A NICE HOMETOWN PLACE TO BUY JEWELRY WITHOUT THE UNCOMFORTABLE PRESSURE. SO GLAD THEY ARE BACK!
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