Shear Shop

(973) 962-9805 | View Website

130 Skyline Dr Ste 18, Ringwood, NJ | Directions   07456

41.085752 -74.261104

Beauty Salons, Barbers



Reviews for Shear Shop

Doesn't Recommend
over a year ago

Nice People - Terrible Haircut – I like to patronize the local businesses so I gave the Shear Shop a try. When a walked in I noticed that nice music was playing, a welcome relief from the techno blaring that hits you in the face at most salons these days. A lovely woman welcomed me and i sat in her chair for my haircut.

It should have been simple, I think. A simple bob with bangs, shoulder length and all one length. I guess it was my job to say shoulder length dry, because when I got home I could see that not only was my hair a good few inches higher than my shoulders, it is now a different length on the left and right sides - much shorter on the left side than the right and much shorter than I asked for. Frankly it looks like a child cut it. It's just awful.

Perhaps if everyone at the shop was more focused on their work and not what to have for lunch the cut would have been better. Another customer needed help from their stylist with choosing a cut for her tween age son. The stylist just pointed the way to the seating area and said - there's a hundred books on the bottom shelf there for you to look through, it's up to you. Poorest customer service I have ever seen.

While I was there the conversation turned for a minute to how empty the shopping center was becoming and how the economy was hurting small businesses. As the owner of a small service business myself I know that especially in difficult times, the quality of the product and superior customer service are the key to survival, and based on those factors I would not be surprised if the Shear Shop is next on list of closed businesses in this shopping center.


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