12415 W Jefferson Blvd, Los Angeles, CA | Directions 9006633.981217 -118.409938
Mon - Fri, 8am - 6pm; Sat, Sun, closed
Neighborhoods: Westchester, West LA
Integrity is the one thing that really matters when dealing with a body shop...this team has it in spades! I would recommend this place to anyone. You're not a number here. They provide amazing customer service. They have YOUR best interest in mind, not the insurance companies. I obviously had a great experience with them, making this minor disaster as positive as possible. I'm grateful I found this team! THANK YOU.
Best Auto Body Place Ever. Amazing people, great price. – The other day, I hit my side view mirror. The mirror broke, though the holder remained fairly intact (bent out maybe 1/4 of an inch). I took it to one place, and they said I needed to replace the whole thing. I decided to weigh my options and check out a few other places.
I found Marina West Auto Body and could never be more relieved that I did! Right when I stepped out of my car, Peter came out to assist me. RIght away, he told me it was no problem, and I didn't need to replace the whole thing. He assured me, 'your a college student, I know money is tight, my son's in college too.' So right off the bat, I was like, whoa, this guy is personable, not trying to scam me and only trying to help me out the best he can. His wife Anne was an absolute delight to talk to. Talking to them both brought me from a stressed out, distraught mood to a easy, relaxed state of mind, knowing I was in good hands with good people.
Peter ordered in a mirror for me right away, and offered me a price to fix it which was even below my lowest estimate! I also scraped a bit of the side of my car and asked about the costs of getting that fixed up a bit. I knew it was going to be pretty expensive to bring back to the original state, though I thought I'd ask. He said he could do it, but also suggested ordering in a paint where he would be able to fix it up too for a low price. This shows that he is willing to figure out a solution that is most affordable and reasonable for each specific customer. Considering I told him I was really tight with money, he didn't just dismiss me and say 'either you go big or go home.' But found a solution suitable to me.
I live in the area, though I will with no doubt always go here for body work and repair from now on, no matter how far I have to commute if I move to a different location. It's comforting to have found a place that 100% cares about the customer and not what profit they are going to make. Amazing people, amazing work :)
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