Spa Dhara

(510) 256-5001 | View Website

43368 Boscell Rd, Fremont, CA | Directions   94538

37.503659 -121.975535

Open Hours

Mon. - Sun. 10am - 8pm

 
Spas, American Express, Discover  more

More Payment Methods: MasterCard, Visa

General Info: Shop Online

Shopping Services: Internet Shopping

Neighborhoods: Baylands

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Menu
Rain Forest Remineralizing Facial, Nature's Firming Facial, Calming Sensitive Facial, Advanced Repair Facial, Antioxidant Vitamin C Facial, Organic Aromatherapy Facial, Bamboo Visage Facial, The Spa Express Facials, Clarifying Refresher Facial, Botanica Radiance Facial... more

Reviews for Spa Dhara

Doesn't Recommend
1.0
over a year ago

NEVER AGAIN! – I cannot believe their staff could treat a customer like this, overcharged my credit card and cancel my appointment in less than an hour on the day of the appointment! Most horrible service I've never receive in my life.

They overcharged my credit card for $120 when they said they will only authorize $69. I called and they said they will cancel the $120 authorization but it takes 2-3 days for the hold on my credit card to be released. Then they ask for another authorization before the previous one is reversed to my credit card.

I refused, and explained to them that it is not fair for them to authorize my card again before the previous overcharge credit is reversed. (which is their mistake). They changed my reservation to a "walk in" and told me that they still have my appointment on the system. They said since i refused to give them my CC again, they have to leave it as a walk in but they will make a note and make sure I have my appointment set. Guess what, less than one hour before my appointment, they sent me an email that my reservation is cancelled because it is a walk in reservation and they have taken another customer. I couldn't believe it!. I call them immediately but No one pick up phone call, left a message and no one ever reply. Horrible service .

 


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