1331 E Pomona St, Santa Ana, CA | Directions 9270533.725046 -117.852548
The appliances are in good condition for being rental units. Everything worked as promised. Good timing and service.
I got what I needed. Showed up on time. I didn't have any problems. Nothing more I could ask for....
I like the customer service. They kept the appointment time and the install was professional. Overall met my expectation for renting an appliance.
This was a great deal and the staff was very professional. Install the next day and went pretty smooth. They actually bothered to call me when they were running an hour late which was refreshing... I would use them again.
Truly one of the worst companies I have ever been unfortunate enough to have dealt with. Money is worth more to them than their customerâ??s satisfaction, time, and sanity. The appliances are in unacceptable condition; they are old, run down, and in complete disrepair. Customer service is horrendous. They are completely ineffective.
The appliances they delivered were dented, decrepit, and the dryer makes a very loud thud every time it turns. Incompetent delivery person caused serious damage to my back door. I called customer service to give them the opportunity to make things right. My two options were 1.) have the same delivery person drop off another unit or 2.) have the appliances picked up and get only a small portion of my charges refunded (only first monthâ??s rent, NOT delivery fees and NOT repayment for damage incurred during delivery)
If you want incredibly low quality appliances, disrespectful delivery personnel and unethical customer â??dis-serviceâ?? representatives call American Appliance Rental!
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