Saugus >Food & Dining > Kowloon Restaurant
948 Broadway, Saugus, MA | Directions 0190642.467675 -71.024897
Mon-Sun: 11:30am-2am, 11:30am-4am
One of the greatest disappointments. – My husband and I had been looking forward to eating at this establishment for a couple of weeks as we were spending the afternoon on the north shore and this was an early valentines dinner. We sat down and ordered a scorpion bowl for 2 and got a single one. Then we ordered a poo poo platter it came to us immediately and was so cold and stale we were shocked!! When we wanted to send it back the waiter became very rude and kept insisting he would take it off the tab and said"of course it is cold we make them up an hour in advance." It was so stale. We got another poo poo platter that was warm.I will say "the waiter was so rude as if we were a bother him and he would not stay at out table long enough to talk about anything on the menu. When we asked the host about placing an order with the waiter the host said" The waiter is busy with customers he will come by to see you."
We sat there with no wine or any drink for 1/2 hour so the waiter came over we ordered chicken curry and veggy lomein and
before we could ask for a glass of wine the waiter was gone.We had waited about another 35 min. and the
waiter came by I asked "Did you put our order in?he replied, you need to wait a while because that part of the kitchen is not open." We asked for the manager who never came so we paid our check $32.00 and left.
I phoned the resturant and spoke to someone as they would not let me speak to the manager and I was told by a pushy man that it was Sat. he was busy but would send me a money card. It has been over 2 weeks and the card has not shown up.
That was by far the worst resturant experience we have ever had. Recently I over heard some women talking at a school who were also very very disappointed with the place and also will never go back due to the very poor service and quality.
Do not waste your time and I have made it a point to let everyone I speak to know of our experience at the Kowloon Resturant
and to discourage them from eating there. It was really poor quality and service. Very Very overated.
From what I am understanding is that if you are a good friend to any of the family members related to Kowloon Resturant then there will be a phone call made in your behalf to the resturant so you will be treated respectfully with good food and service.
WORST TAKE OUT – THE WORST TAKE-OUT SERVICE IN ALL MY 60 YEARS. THEY CHARGE $.80 FOR EXTRA DUCK SAUCE. $40.00 ORDER AND THEY WANT ANOTHER $.80 THAT IS A REAL PIGGY MOVE. ALSO VERY RUDE WHEN QUESTIONED ABOUT IT. NEITHER MYSELF NOR MY FRIENDS & FAMILY WILL EVER EAT THERE AGAIN. I HOPE THEY PUT THAT $.80 TO GOOD USE. DIDN'T EVEN ANSWER MY EMAIL. VERY OVERRATED AND AVERAGE FOOD !!!!!
Great fo0d and a lot of laughs – A group from our office wanted to have a night out with drinks, food for everyone and live entertainment, hopefully comedy.
We heard Kowloon has live comedy every weekend. With 15 people all hungry and well, in a holiday mood, we made reservations for dinner and went to see the act at the comedy club.
The food was great. I'm confused by some of the other comments. Having Sushi, Chinese and Thai all in one spot made for a fun experience. We all shared lots of new dishes we hadn't tried. I recommend the Seafood Supreme.
The comedy act was a riot. They had a hypnotist names Santos that was hysterical and very good. For a great time, with good food for everyone and a bill that won't break the bank, we say try Kowloon.
limited vegetarian options – Being a vegetarian, the main complaint that I had with this place was that given the large number of dishes that they have listed on the menu, very few are vegetarian. Of the items that we tried - chinese veg. soup, Hunan tofu entree and meatless chow mein - only the Hunan tofu had some taste. The other dishes were bland and tasteless. The Hunan tofu was very tasty. It would have been even better if it had less brocolli and more of the other veggies that they have listed in the description of the dish.
"NOT WORTH DRIVING TO" – I went to this place because it was highly recommended by Phantom Gourmet. They promoted this as a place worth driving to. I went there with high expectations but sad to say I was Very Very DISSAPOINTED! The place smells bad, like unclean toilets and the food is not that good! Most of the foods that I ordered were very bland! It's not an authentic Chinese cuisine as they claim it to be. I am Chinese so I know if a Chinese food is authentic. I suggest that that if you want to eat authentic Chinese cuisine look for reviews that are made my Asians because they can tell the difference. Don't believe in reviews that are conducted by non-Asians like Phantom Gourmet! Overall I give this place 2-3/5. This place is not worth driving to! I wasted 50 miles to go to this place and believe me "It?s NOT WORTH DRIVING TO"!
Food is cold - Always... – I used to love the Kowloon....My last 4 times there the food has been cold and the serivec has been terrible.
I think these restaurants need to get back to bascis and stop trying to be an entertainment stop for everyone.
Stick to the food!!!!
One of the area's largest restaurants serves pan-Asian cuisine and caters to parties of all sizes, from one to 500. – In Short
A truly all-purpose dining destination, Kowloon houses several drinking and dining areas, including a function area for huge luau parties and a colorful bar area that attracts out-of-town celebs. The lengthy menu includes everything from standard Szechuan and Cantonese fare to Thai dishes and sushi. An offshoot of Quincy Market's popular Comedy Connection hosts national acts.
Best? – Best Chinese food? Give me a break. The only people who could possibly think the slop served here is good Chinese food are the same people who think the Lee Chow stuff you buy at the supermarket it great stuff too.
Seriously, I grew up in Saugus, the food at Kowloons used to be decent - as in average. Now I seriously doubt the sanity of anyone who could possibly eat there. The place is packed every night because 1) People go to the comedy club 2) People go to get drunk 3) It's a beacon for people with no taste who think a Pu-Pu platter is real Chinese food. If you want decent Chinese food on RT1 go to Out of Asia.
I recently suggest meeting a friend at the bar (kowloons is hard to miss on RT1). The place was so worn and decrepit I was ashamed for having suggested it. 9.0 ratinggeez.
Best Chinese Coast to Coast – This is one of the busiest Chinese restaurants on the planet (check the Wall Street Journal) and rightly so. Everything they serve is superior. Hint: Try the Sweet and Sour Chicken or Pork. There's no other like it. If you're from the left coast, give this a try. You won't believe what you've been missing all your life. East coast Chinese is a different animal and this is the best.
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