Orange >Jewelry & Watches >
Clocks >Elegance In Time
1610 N Tustin St, Orange, CA | Directions 92867-390633.814007 -117.836055
Tuesday - Friday 10am - 6pm pst Saturday 10am - 5pm pst
I called Elegance in Time a few weeks ago because I was trying to get some info on a clock that had their sticker in it. The woman I spoke with was short and told me that since they had absolutely no computers at all in their store, there was no way they could help me. I was flabbergasted to find out they had no computers at all ? I didnt understand why they couldnt pull up a record of the clock either for service or a sale on the clock. Oh well I have to take my biz down the street!
Elegance is not the word I would use for their CS – My rating is a gift at best. I will give my one star to a salesmen that although somewhat odd he did try to help me out. The manager/owner at this particular location as well as the Brea location was extremely rude and uncooperative. I cringed at the thought that I might actually have to go into the store once more. They appear to have a nice inventory but the customer service was anything but elegant.
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