16640 Kenrick Avenue, Lakeville, MN | Directions 5504444.708242 -93.283919
Mon - Thu, 10am - 8pm (summer), 10am - 6pm (winter); Fri, 10am - 6pm; Sat, 10am - 4pm
I just wanted to let Motoprimo know how great of an experience I had buying a motorcycle with Benji. He was a straight shooter with the whole process and I would be sure to come to him again.
I am writing a letter to express my appreciation for a service job well done on my 92 Ducati 900ss. I have recently gotten back from serving in the US Army and while stationed down in the Southeastern part of the country. This particular bike has been to no more than three different Ducati dealerships and one independent mechanic in an attempt to get it to run properly and it has been a complete failure every time. I brought the bike to your facility in Lakeville, MN and because it has an aftermarket Ignitech ignition installed on it, it was suggested that your employee Dough Loughgren, (at your Minneapolis) facility look at the bike to see what issues were causing the problems. It took almost no time for Doug to diagnose the problem, keep me informed and fix it without any hassle to me whatsoever. I am so impressed that I will be bringing my race bike to Doug for him to tune as well. I will also be spreading the word. Thank you again.
I'd just like to make sure that everyone at Motoprimo knows that I couldn't be happier with how Motoprimo, especially Ben and you, handled this situation and made me feel 100% comfortable that everything was being done to make the situation right for me. Since the day I bought my bike from Motoprimo, the entire team there has made me feel like I was part of the Motoprimo family and that they would do everything reasonably possible to make my motorcycling ownership experience the best they could.
Great staff. Very helpful and informative. Will do be back to buy in the future.
I want to say thank you for repairing my bike it's like new now, I like it thank you.
It was a good experience. The salesman we spoke with was respectfull and answered all of our questions. We came hoping to test drive a new triumph and my wife and I were each able to do that. This will definitely affect our future buying decisions and we will most likely return to Moto Primo to make that purchase.
These guys are great! Took great care of my bike and were incredibly honest and did the work I needed and I know I can trust them to do the work I'll need in the future. They've got an incredible shop full of dream machines and I'm lucky to have them as a neighbor.
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