34 Ridgedale Ave, Morristown, NJ | Directions 0796040.796974 -74.471012
Experience was good. It took a little longer than I hoped for, but overall a good experience. Max is very good to work with.
Herman Diaz and staff have always been professional, experienced and kind In our dealings with MCB of Morristown....
We have been long time customers of MCB and one reason is because of the exceptional service by Mr. Diaz and staff...we currently own 3 MCB and have been pleased with our cars. We have been customers for forty years...first with Cummings in Elizabeth NJ and then Morristown when Cummings was bought by Morristown. We knew Mr. Diaz at Cummings as well as Morristown.
We are pleased to give this review which is well deserved by Mr. Diaz.
Received exceptional personalized service on my GL from Willie who directed service team to perform major service that exceeded our expectations. I will always return for Willie's personalized expertise and professionalism.
Excellent service from the moment I arrived - inc. the fellows in the drive up service, the man who arranged the loaner and Ed who took all the info. Everyone was helpful even tho it was a very busy morning
The service at the Morristown Mecedes is exceptional. They are efficient and competent. Willie is the best client relationship managers, willie always make me feel welcome and he has a positive can do attitude which lighten up the situation when my car needed service. Thanks! You guys are on the right track, I will be a returning customer for sure even though there are other options to choose from.
I am always so pleased with my experience at Morristown MB. Everyone is soooo nice and helpful. I love the loaner car and that they return my car washed!!!
From start to finish an exceptional experience.
Ziad extended himself for us.
I needed urgent service on my '07 S550.
So when I called the scheduling department, I was ready for the run-around. Very tricky...they gave me an immediate appointment, at a time that fit my schedule. On top of that, the scheduling person was pleasant and professional.
Of course, I was suspicious.
Then, when I brought the car in, Ed Salwan, my service advisor, was also pleasant and professional.
Now I was really suspicious.
Then these guys pulled a real fast one: The loaner car team got me a nice (new) car...right away...no waiting. C'mon. I wasn't born yesterday.
To top it all off, the service was performed at a high quality level, promptly, and at a fair price.
Somebody should report these guys!
Run-flat tire was not holding pressure. Julio was able to address the issue, and had the tire replaced due to a nail imbedded in the tire. As usual, excellent service......
Mr Caldwell was professional and helpful. On the negative side the loaner was not ready in spite of calling. It took a long time to get us into the loaner.
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