Roanoke >Communications > U.S. Cellular Authorized Agent - B&H Computers
1044 23rd St SW, Roanoke, VA | Directions 2401537.254016 -79.958117
DO NOT go here for anything US Cellular – I bought a phone from their sister store in Blacksburg. Then when I wanted to exchange the phone, I went to this store in Salem. When I say sister stores, they have the same company name and they are "authorized agents" of US Cellular. I was told I had to come here (or back to Blacksburg) to do the return because they share inventory and an actual US Cellular retail store can't do anything for me. Well, these stores share enough inventory that they did the exchange for me, but don't share enough that it went through on their credit card system. Long story short, I exchanged the phones but the $50 refund I was owed got lost in the system somewhere. I'm told if I track down the original purchase transaction number from Blacksburg, then bring it into the Salem store, they can fully process the return.
Go to an actual US Cellular retail store for everything you need to do, it will save a lot of trouble from using these "authorized seller" stores.
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