LensCrafters

(412) 373-2200 | View Website

370 Monroeville Mall Monroeville Mall Annex, Monroeville, PA | Directions   15146

40.431068 -79.795097

Open Hours

M-F 10am-8pm, Sa 10am-6pm, Su 11am-5pm

 
Optometrists, Optical Goods, Contact Lenses  more

More Categories: Opticians, Optical Goods Repair, Ophthalmologists

Payment Methods: American Express, Cash, Check, Discover, MasterCard, Visa

Neighborhoods:

less
 
 
LensCrafters
LensCrafters
LensCrafters

From The Owners of LensCrafters

30% off Eyeglasses & Rx Sun!


Reviews for LensCrafters

Doesn't Recommend
1.0
over a year ago

They let the good people go – Have been a loyal customer for years at Lenscrafters in monroeville Pa. I have a very complicated perscription and was very well taken care of by a gentleman named Drew who is a very well trained and professional optician. I was due for another exam this year and proceeded to the monroeville store for my yearly exam. Upon leaving the Dr. office I was greeted by a pleasant young lady who didnt tell me her name but offered to help me select my new eyeglasses. I was concerned that she did not mention anything about my high perscription and only seemed to care about selling me the most expensive product. I asked if I could speak to Drew and she said he no longer worked there. I asked if the manager was availiable ( I believe her name is Eileen) But they said she was at lunch and probably wouldn't be back for at least an hour or so. The price for my new pair of glasses was going to be over 625 dollars and I asked for my perscription so I can go somewhere else. Upon leaving the store a couple of the Girls up front of the store told me that Although Drew was probably the best optician in the company, he got blamed for the store not meeting its goals last year and had to be let go. They told me I could reach him at visionworks somewhere. Why do good companies let the best people leave. It seems all they care about at Lenscrafters is upselling me instead of asking me what I wanted. I guess i'll be taking myself and my family somewhere else where they care about the customer and not just how much I buy

 


Not rated yet
1 Vote
Get Directions
Your Friends

Sign in with Facebook Sign in with Facebook to see what your friends are up to!

Add Blog Post

Add your blog review of LensCrafters to Citysearch

Do you have a review of LensCrafters on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:

  • 1. Include our image link in your LensCrafters review blog post.
  • 2. Citysearch will notice that you're linking to one of our pages. We'll scan your blog.
  • 3. We'll show a link to your blog post from the LensCrafters page on Citysearch.

The Linkback system is free and automatic. It's really that easy.

Read our FAQ for details.

Image Link

To link to our business profile page, copy the html below to your web page.

LensCrafters on Citysearch