Isabelle's European Day Spa

(210) 493-5544 | View Website

17851 Rogers Ranch, San Antonio, TX | Directions   78258

29.605209 -98.535365

Open Hours

Mon 9-6 PM

Tue 9-6 PM

Wed 9-6 PM

Thur 9-8 PM

Fri 9-8 PM

Sat 9-6 PM

 
Beauty Salons  more

Neighborhoods: Northeast San Antonio

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Owner verified business
 
 
 
Isabelle's European Day Spa
Isabelle's European Day Spa
Isabelle's European Day Spa
Isabelle's European Day Spa

From The Owners of Isabelle's European Day Spa

A relaxing oasis in the fast paced world we live in. Family owned and operated.

Menu
European Deluxe Facial, European Mini Facial, Original Oxygen Facial, The Ultimate Relaxing Facial, Classic European Facial, Oxygen Deep Pore Cleansing, Back Facial, European Deep Pore Cleansing, European Express Deep Pore Cleansing, Youth Light... more

Reviews for Isabelle's European Day Spa

Recommends
5.0
over a year ago

Absolutely Wonderful – I have been going to Isabelle's regularly for over a year now and I can't say enough great things about them. They have been able to service every need in a timely manner with stellar service and technique. I have a standing Brazilian Waxing appt with them monthly and it is great. My esthetician does a superb job making the process painless.

I would recommend and have recommended this place to my friends. They have all enjoyed the services provided without fail. The only issue I have ever had with them is the fact that people change and getting comfortable with another esthetician is not always easy but it has worked out every time.

Recommends
5.0
over a year ago

Couldn't ask for better – My name is Mary and I am a current employee at Isabelle's. I had a client today that was telling me about the reviews she had read so of course, I had to get online and read them. Let me first say thank you to the people who have continued to support us especially through the hard times that have affected everyone. Our clients are family and it kills me to know that some people have disliked a few techs and services. Isabelle and I work hard to make sure that the girls are properly trained and are capable of educating clients and carrying on our ways. We are human though and make mistakes so I ask that if something should happen, please let us know so we can better assit you for a next visit. All techs have weekly cleaning chore sections that they have to attend to, to keep the spa clean and flowing. Isabelle's is a EUROPEAN DAY SPA. Not a resort spa. The look of the spa is to look european and inviting. If you have been to France or Germany, Isabelle's two homes, you would get a better feel for the look of the spa. Our downstairs stays active and busy because we have the most traffic coming in and out of there. However, we have clients coming in for facials all the time who we can't get out the door because they're too relaxed. Our upstairs, where we do massages, has a more "resort-like" and quiet feel to it. We do not have any employees that smell (lol) if we do, just let us know. We also use three separate waxes. One for the face only, one for arms, legs, back and shoulders, larger areas of the body, and one for brazilian and underarms. We don't use beaded wax, and our wax stays too warm and there's nothing for any type of virus or bacteria to sustain life in the wax. We throw away the wax after it's been used, thank you. It's very rare to find a work place where all the employees get along with each other, particulary all females. I feel blessed to have come across these people. John and Isabelle have been more than gracious to me, as well as other employees as their biggest goal is to create a harmonious and gentle atmosphere for employees and clients. I have worked for John and Isabelle for three years on October 30th and look forward to many more. 90% of the technicians there have worked there for two or more years now. We definetly have the best team. Thank you again to the faithful clients and the one's who gave us a chance and weren't discouraged by anything. It takes a lot to build up a trust for someone and rely on them to do a good job and give you what you want and deserve. I hope we do that for you. Thank you again and God Bless :D

Doesn't Recommend
1.0
over a year ago

stay away for your own safety! – I went to Isabelle's for a brazilian wax and will never go back again, and I encourage others to stay away for their own safety. As an esthetician myself, I have never seen so many sanitary violations in any spa I have ever been in. The room was a mess, not just cluttered with nick nacks and random products, but I could tell it hadn't even been dusted in months. My esthetician also used the same wax stick through the entire process, keep in mind body fluids are coming in contact with the stick that is being thrown back in a waxpot. Her technique was terrible and more painful than it should have been, she kept going over and over the same spots again, and again, and again. At the end of the wax, she filled her incredibly messy and disgusting waxpot with more hard wax beads, I assume to begin their melting process so they are ready for the next client, who will be recieving my body fluids that had been transfered through a single wax stick into a waxpot full of bacteria and pubic hair. Please, beware of Isabelles for your own health and safety.

Doesn't Recommend
1.0
over a year ago

They write their own reviews, confirmed!!!!! – I wrote a bad review a few months back, and what I said about them writting their own reviews was confirmed! I was looking through their reviews recently , and low and behold I see an appology from USKTOWTHER (me) ! First off , I would never appologize for telling the truth, secondly, why would I write such a review about a company that I worked for if it wasn't true. Tim, get a life , and stop proving to the world that you are such a liar. The review that I originally wrote was not written out of spite, it was written because it is the bloody truth!!!! You need to accept the reviews that are written , good or bad. You are just confirming the scam artist you are, as well as being completely unprofessional. These people need to know before they are employed by you, or even dare to get a service from Isabelle's , it's for the them that I have written this negative, yet true review. Should you try to change my review once more the world will know, including Tyra!!!!!!! Good day.

Recommends
5.0
over a year ago

Never been disappointed – i just found this rating site - and i am very excited to say that i am a customer at Isabelle's European Day Spa since over 10years. i used to visit isabelle when she was on Bitters and Blanco and moved with her to Rogers Ranch. I still receive all of my services. Facials, Massages and Manicues, Pedicures at her Spa.

In all those years i was never disappointed. I am engaged in quiete a few very important support organisations here in southwest texas and Isabelle and her family are GIVERS never a no if they can help or support people who are in need.

When you visit this cute place you are always like part of the family. All of her staff is great and if you like to stay beautiful it is a must to go there. This Spa sparkles with original european atmosphere, a great meeting place and most of my friend come here too. thank you for all the great times. M.

Recommends
5.0
over a year ago

Im so Sorry............. – This past summer I wrote a review on Isabelles that was absolutely shameful. I want to publicly say "I'm sorry". I was unfortunately caught doing some very bad things with other peoples tips and was let go. I have received treatment for my additictions and hopefully I can undo some of the damage I've done. The owners were more then fair to me, I could have been put in jail but they care very much about their employee's. In troubled times I saw Mr Timms "bail" people out financially more then once. Isabelle was always considerate of other peoples feeling and bent over backwards to accomodate her staff and customers. I was angry. Im sorry. I should not have done this to them. Forgive me

Recommends
4.0
over a year ago

Great place for waxing – I have been going to Isabelle's for over a year. I only get brazillians here and they are very good. Mary is my favorite waxer. She is quick and never leaves any strays. I have been to many spas around San Antonio, and Isabelle's has the best and cheapest brazillians. And to the reviewer who used to work there you are just a disgruntled employee. You didn't say one thing about why this place is so bad, you only spoke about our experience on working there. That means nothing to customers. I have always had great customer service there and most of the waxers to a great job.

Recommends
3.0
over a year ago

Estheticians are average – I've had 3 waxing experiences w/ Isabelle's. My 1st was an eyebrow & upper lip wax. Average and nothing more. The gal could have done a much better job with both. Stray hairs were left on both brows and lip. Could have done a much better job trimming the brows as well.

My 2nd in June was a bikini & arm wax. This was my very 1st bikini wax and I have to say I was pleased. It wasn't painful and it was quick. Since it was my first and so far only experience, I don't have anything to compare it to. The arm wax was average. Stray hairs were issues again. The gal didn't appear to be a new esthetician either. She was quick with applying the wax and removing the wax strips briskly. Wasn't very good in removing all the wax because I kept asking her to remove all the wax in various areas of my arms since I had to run errands afterwards. Why would anyone expect to walk out feeling sticky? I had to finish the job myself in the restrooom.

Tonight was my 3rd in which I had an arm wax again. Now this lady I could totally tell was new. She was 15 min. late with my appt. because she ran over her time with the previous client. Oh my lord, I now know why she went over 15 min. with the last client, because she took 45 min. with me for a simple arm wax!! Arm waxs are simple and it didn't involve past my elbows. She was completely messy leaving wax residue all over my arms and hands, as well as herself. She wasn't quick with removing the strips either because she would have to go over the areas several times resulting in removal of the top layer of my skin on my forearm thus making my skin feel raw and burning afterwards. I have been waxing areas of my body for almost 10 years and this was the first time I actually received bad service. Stray hairs were issues again. The lady was very sweet, but seriously needs more lessons!

Stray hairs in my opinion are really unacceptable. Clients want meticulous work and pay money to have ALL HAIR removed.

Recommends
3.0
over a year ago

Estheticians are average – I've had 3 waxing experiences w/ Isabelle's. My 1st was an eyebrow & upper lip wax. Average and nothing more. The gal could have done a much better job with both. Stray hairs were left on both brows and lip. Could have done a much better job trimming the brows as well.

My 2nd in June was a bikini & arm wax. This was my very 1st bikini wax and I have to say I was pleased. It wasn't painful and it was quick. Since it was my first and so far only experience, I don't have anything to compare it to. The arm wax was average. Stray hairs were issues again. The gal didn't appear to be a new esthetician either. She was quick with applying the wax and removing the wax strips briskly. Wasn't very good in removing all the wax because I kept asking her to remove all the wax in various areas of my arms since I had to run errands afterwards. Why would anyone expect to walk out feeling sticky? I had to finish the job myself in the restrooom.

Tonight was my 3rd in which I had an arm wax again. Now this lady I could totally tell was new. She was 15 min. late with my appt. because she ran over her time with the previous client. Oh my lord, I now know why she went over 15 min. with the last client, because she took 45 min. with me for a simple arm wax!! Arm waxs are simple and it didn't involve past my elbows. She was completely messy leaving wax residue all over my arms and hands, as well as herself. She wasn't quick with removing the strips either because she would have to go over the areas several times resulting in removal of the top layer of my skin on my forearm thus making my skin feel raw and burning afterwards. I have been waxing areas of my body for almost 10 years and this was the first time I actually received bad service. Stray hairs were issues again. The lady was very sweet, but seriously needs more lessons!

Stray hairs in my opinion are really unacceptable. Clients want meticulous work and pay money to have ALL HAIR removed.

Doesn't Recommend
1.0
over a year ago

worst place to get luxury spa treatments – I used to work at Isabelle's , and the owner's there are so unfair to their employee's. They steal employees tips, and they expect you to work for peanuts! John is Bipolar, and seriously needs to be put on medication. Isabelle is not even from Europe, and she thinks she's the best Esthetician on the planet! Not to mention, she is a stuck up snob! I tried looking up the so called "Tyra Banks" website to see if they were on there, couldn' t find it. Even if they are, they must have paid her a fortune to put them on her website. If she seriously went there, she would not find relaxation, nor would she consider any one who works there professional. Last but not least , Isabelle would annoy the hell out of her with her fake European accent and her constant talking about her Jonabelle (daughter)!!!! Seriously people, if you really want a professional atmosphere and getting treatments worth the money, please go somewhere else. I honestly don' t understand for the life of me , why they are still open!!!!!!!!!!!! Total thumbs down!!!!!!!!!!!!!!!!

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