Corona >Shopping > Interstate Design Industries
1631 Pomona RdSte B, Corona, CA | Directions 9288033.881904 -117.597456
DO NOT DO ANY BUSINESS WITH THIS COMPANY!!!!!! Avoid at all cost. We order over 10,000 dollars worth of stuff back in nov. Of 2012 and it is now 2/20/14 and have yet see the two pedicure chairs we have ALREADY purchased. Jim, Nancy and anyone else that you speak to don't believe in a word they try to feed you. ALL LIES!!!!
Believe what you read about this company.... – For starters I would put NO stars but one is required! I have been an employee at Interstate Design Industries for 3 years. Finally, on March 23, 2011 I walked out, NOT FIRED by JIM FAGO as he is stating. The verbal abuse had gone TOO FAR. As an employee, I was 100% dedicated to this company. Working there was extremely difficult, we were working under hostile conditions. Jim Fago had no control of his yelling, tantrums and verbal abusive words, too clients yelling at us because equipment wasn't shipped to vendors upset for non-payment and then I was personally sued by one of their vendors for bills that Interstate Design Industries hadn't paid on. People should be treated with respect, that is ONE BIG thing I have learned from being there. By shairing with you, clients might understand why they were given the answers they were and maybe realize that the girls in the office were victims too. I will be writing a daily log to share my experience with Interstate Design,
4/15/11 As a former employee of IDI we did everthing we were asked to do. Jim Fago had his office staff protect him from angry clients. One's that hadn't received their full orders, one's that received not what they ordered. You name it. He made his staff look like the bad guys while he was the knight in shining armor, extremely nerve racking for his staff. As you know from the reviews Lorraine and Kathy were thrown under the bus, When the person responsible should have been Jim himself. It was stressful for us to deal and not be honest with you as the customer. My apologizes.. Also, I need to get this off my chest too, the postive reviews written were written by myself aka Kathy per Jim Fago. The negative reviews on this page are all correct. It hurts myself and Lorraine to have our names thrown all over the net, but it is what it was and we were only doing our jobs. Protecting our boss and we were very dedicated to him. Even during the months without paychecks and the struggle during the holidays we still protected him. With no respect at all because the yelling and tantrums continued.
Still to this day I am hearing horrible things that are being said about me. The latest is Nancy Fago had to call vendors per Jim Fago's demands and ask if I was taking kick backs from them in order to get supplies. He still doesn't seem to understand NO MONEY and vendors were tired of getting bounced checks, I dealt with the vendors that would work with Interstate Design Industries it was sad to have to work that way but I did what I could to get materials for the guys and to get the jobs out that we could. Unbelievable situation I was put in,,,,,,
Serioiusly Stay Away – I wish i could give Interstate Design no stars and I wish I read all their 1 star reviews on all the different review sites as well as know about their F rating in the better business bureau. Honestly there is not 1 good thing I can say about them, as a customer they treat you like dirt. They give you things completely different that what you ordered then they all get angry at you when you call to say your order was incorrect!?!? What you buy from them is not cheap, but unfortunately, the wrong items you get look very cheaply made. They do nothing to try and make it right and you have to live with it since they make you pay by cashiers check on delivery or they wont give you your items. Really it all feels like a well thought out scam, they take your money and dont give you what you ordered and play dumb. They say they have been in business for 20 something years, but I am hear to tell you, not good business, stay away you will regret working with them if you dont.
Stay Away – This company looks good on there website but beware. lorraine is very helpfull untill she gets your deposit. After that You will be lucky if they answer the phone or an email. The owners (Jim and Nancy) are worse. I got put on hold for 22 min and jim would not pick up the phone so I hung up and called back and was told he left. I have been weighting for 6 pices for 8 months. All that has happened so far is they took my deposit of $7000. Stay away from Interstate.
INTERSTATE DESIGN INDUSTRIES THE MOST DISHONEST CO EVER! – If I could give them a negative amount of stars I would. This company is extremely dishonest. They don't even deserve for me to write about them but I'm doing it only for those who have thought or are thinking about doing business with them. Back in 11.06.2007 I ordered 3 chairs model "nicole". They sent me "modina" model chairs that are similar but not the specific ones I wanted for my salon. As soon as I received the chairs I called to let them know and they accepted to send me the chairs I wanted. Again, they sent me the wrong model but this time it was a cheap imitation. I called once more to let them know and they refused to accept their mistake. A different argument was because I asked that everything be made in the U.S I did NOT want anything made in China. It seemed like they had no regard for what I wanted because they completely ignored my instructions and were dishonest. A seperate problem was the bases of the chairs. They were all made in China. After I spoke to them about this they asked me to pay an upgrade for a better quality base that would not be made in China but that was another lie. After the patience I've had with them since 2007 I made a claim with the Better Buisness Bureau. They gave me feedback on them which was all negative. Unfortunately Better Buisness Bureau could not help me because this company is not registered with them which is understandable because it seems like this company still in business by making fraudulent buisness. When Better Buisness Bureau would get them one the phone the sales person would hang up. Lastly, to all of the beauty industry looking to furnish or buy anything from this company I advise you not to get involed with this company and do not beleive their lies. I have proof of everything I have said. If you want more information feel free to give me a call 510.436.5115
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