112 La Casa Via Ste 135, Walnut Creek, CA | Directions 9459837.912048 -122.042845
M-F 9am-5pm, Sa 9am-2pm, Su Closed
Neighborhoods: San Miguel
Excellent Service – I have been to many practices, but this one beats the others hands down. I was in very quickly (probably because it is a new practice and not crowded at all). The doctor explained to me in detail as to what is going on and further did all the necessary tests
Thanks, Dr Rama
BAD Experience!!! – I used to be a patient of PA Wong's at this location when it was still Walnut Creek Urgent Care. I went in expecting to see Michelle, not knowing the business was changed to Bay Area Urgent Care and the staff was all different! I asked where Michelle went and not only was the staff RUDE but they told me they did not know where she went. Upon leaving the building, I saw her name on another door down the hall and walked in and found out she was there! I was so excited! Now I will be seeing Michelle again but at her new office down the hall!
I Love Going to the Doctor – Every member of the Walnut Creek Urgent Care staff is a pro in every way. The practitioners are very easy to communicate with and compasionate also. I have been to this office on many occasions and the longest I've had to wait in the waiting room was 10 minutes. The support staff is also very friendly and patient. I never felt rushed, even though making the visit as fast as possible is obviously a priority. The previous review is obviously one written in anger. Maybe that person shouldn't have tried to get in at the last minute. The office is open from 9AM till 6:45PM every weekday. And the DON'T close for lunch. Tell me what other office was those hours. Weekend hours are also available. It is a health care provider, but it's also someones job. They deserve to go home and spend time with family and friends like everyone else. I'm sure the previous reviewer bolts out of his/her place of work right at closing time, give the staff at this fantastic the same courtesy you expect at the end of a long day.
Best Family Clinic and Urgent Care Provider in the Valley – I have been to the WC Urgent Care for three years now. The staff is always very friendly and knowledgeable. I never waited more than fifteen minutes. I especially enjoy PA Wong's help. She's very friendly, thorough and smart. She makes me feel like she has a computer database inside her head. My aunt was very ill last year, and thank goodness PA Wong properly diagnosed her and got help from a specialist immediately, or else we wouldn't have spent the Fourth of July together this year. Having tried the other health groups in the area already, I will always return to Dr. Singh and PA Wong.
Dr Singh, rocks! – I went to the urgent care with some severe health problems, and thank God I got to see Dr. Vic Singh who diagnosed my problem right away and started a treatment, as well as recommended me to a great specialist for my chronic disease. With my desease people are in 75% missdiagnosed and it takes years to get the right diagnosis.
Also besides being efficient, intelligent and friendly, Dr Singh is also very technology savy and he will send your prescription from his laptop directly to your pharmacy and you can pick it up right away.
I was very pleased with the service.
Always efficient but friendly – I've been in twice, once for a raging sore throat and once for to get some routine tests ordered. I've always seen Wong, the PA for the Doc and she's wonderful. In fact I switched to new insurance and moved but kept Vic Singh as my Primary Care so I can still see her as my PA. Keep up the good work. Efficient, intelligent, and friendly: the way medicine should be.
Always fast, friendly – When I first moved to No. Cal., I needed a Dr. when I was sick. I chose this Dr. for no other reason except it's location and they had urgent care at his office. When I walked in, I got in right away. I decided to give him a try as my Primary Care Physician. Maybe I've just been lucky, but every time I've had to come in, I get in and get out w/o waiting long. Extra bonus: a pharmacy in the building on your way out. Very convenient!
Worst Customer Service Ever – One would think that if they were sick and in need of medical attention (and not necisarily emergency room service is needed) that a company that deals with helping people would be willing to help out. This is not the case with this organization. I called them up to find out when they would close. They said at a quarter of seven. Now granted when it is a Friday and everyone wants to go home then if you show up at like 7 or later then they may not be able to help you out. But when the secretary gets into an argument about semantics and 120 seconds (thats two minutes), just because a person couldn't find the building then they would be willing to help out. This is not the case with this health service group. I am going to make sure that I do the oposite of recomending this organization to anyone that is in need of medical attention. I will go as far as finding a witch doctor in the Andes to help someones ailment, but never go to Urgent Care in Walnut Creek, CA.
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