30821 Pacific Hwy S # B, Federal Way, WA | Directions 9800347.325227 -122.313365
I have been going to Kim Lake Hair, for more than 15 years now. And I have felt more & more beautiful,each time I have left her salon. She just seems to keep getting better over the years, when she was already awesome, the first day I walked in. She never ever stops trying to improve her skills & products. Love that about her. And her extensions are amazing, My last set of extensions were so naturally put in.. couldn't even find them! And, when I should have had a maintenance done on them.. I kept putting it off , because you couldn't tell they needed it. Kim is such a perfectionist.. she takes great care, and time in your appointment... so don't be in a rush. Enjoy ! Is there more than 5 Stars I can give her here ?
This is response to Brittney's bad review. I am Kim Lake. First off, Brittney was on a budget. What she wanted was very long thick hair for her budget of $1000. The amount of hair and the length, at my price, was closer to $2000. So, we agreed to talk about another solution. She would have my junior stylist, and less hair. It was agreed. She said she didn't really need it as thick as it was. Yes, I can do the installation in as little as 4 hours. However, I informed Brittney that with Stephanie, it may be longer since she is less experienced. She is slower. However, Stephanie had to, first, remove Brittney's old extensions. So her saying I told it will be 4 hours at the salon total is a lie. Also, Brittney likens herself to being an expert and she kept insisting that Stephanie put more on the bottom, because "that's where it is short." and "any professional should know that." Is what Brittney said. So Stephanie made small pieces so enough would go up top. I used top quality remy, double drawn hair. She went home, thought it was too thin and then she added some taped in ones herself and then cut it herself. Then she called me for help. We agreed I would add more hair except it will cost $175. for more hair. Another lie that I told her $350.00 more. I gave her wholesale price on the hair as well, plus I said I would take out what she put in and fix it all myself. Agreed. She agreed. Next morning, her boyfriend found out she lied about how much it cost. She told him she paid $200. total. Another lie. Well, her boyfriend was very mad and then she went after me, viciously, and in an unprofessional manner, to get her money back. While I will do and have done everything to remedy a client's issues, I did not agree this was a legitimate reason to give her money back. I felt as if she were trying to swindle me to recover the money she got in trouble for spending. She used foul language with me when I explained how I can not. She made a lot of threats and I have it all on text, some of which were what the law would considered felony harassment. The attorney general dismissed her complaint already. She didn't have the budget for what she wanted and she tried to bully and intimidate me into giving her what she wanted. I can not do that to my clients who pay full price. I can not give her what she refuses to pay for. Her deal was Stephanie and less hair, and she agreed, and then she agreed for me to add more and fix the mess she put in it herself, and then, suddenly, wanted her money back. No deal. Did she mention that she cut and tried to add more of her used taped in extensions before she called me to complain about her nightmarish hair, that she made herself? I don't appreciate how she treated Stephanie while in my salon. She bossed her on how to do it. Brittney told me that she has always been unhappy with everyone who does her hair. Her previous salon where she cried foul said the same thing. That salon owner is a friend of mine. She wanted more hair but did not want to pay for it. This is my one complaint and I didn't actually do her hair but I stand by my stylist, Stephanie.
I would highly recommend Kim Lake!!! She does an incredible job!
Bottom line, I would drive a long way to use her services, despite what the high end Seattle hair salons have to offer. She is so skilled with her installation techniques and specializes in matching the perfect texture and color to fit your hair and make it look natural and beautiful. Additionally, her methods of extension removal do not damage your hair!!!
Kim can make you look and feel like a new person! If you're considering extensions, look no further! She's the best by far!!!
I will highly recommend for every one Kim's service.
She all the time doing amazing job with hair extensions.
Kim knows how make the extensions perfectly match with your own hair texture and color.
She is excellent stylist.
Ladies if some of you now not happy with your hair.
Kim's salon it is right place to come your hair done.
Kim Lake Hair - I didn't want to go outside my hair was thin and showing bald spots. I contacted Kim she got me in right away and really counseled me on what would work best for my needs. Honestly I have never been happier! Thanks Kim you changed my life!
I have been getting my hair done by Kim for years, my daughter and friends also. She always does an amazing job, makes me feel comfortable and I never have to explain over and over what I want or need. She is a true professional. I would recommend her to everyone. She knows how to do color, cuts, extensions...everything. My daughter is a client of hers as well and gets one compliment after another. I have always been told I have amazing and beautiful hair and I credit it all to Kim.
My $1000 mullet by KIm Lake! I went and had extensions put in at Kim Lake Salon in Federal Way WA, I have been emailing Kim and texting back and forth for several days and told her I only have $1000.00 to spend on hair, not a penny more but I made sure that she knew that or else I would have gone elsewhere, I even went in for a consultation to confirm this. After the consultation she ordered me hair and then had her assistant meet me at the salon at 8am and I was there 11 hours!!! I was told only 4 hours but was ok if it went a couple hours over because I wanted good quality work, but 11 hours? I looked at the back of my hair and asked her to cut it so it didn't look like a mullet and its obvious she has not done this much but I was told she is the best by Kim, I also noticed all this missing spots and my stomach started to turn because I just handed over $1000.00 to a person who promised me great quality work....... I went home and cut it myself and added extensions that I had to go buy so it didnt look horrible. I have been crying and contacted Kim and all she could say is well I will order more hair but it will be $350.00! I was so upset because she knew I did not have anymore money and after all I went through that day and having to buy more hair so I didnt look like a big salon disaster that the least she could of done is fix it and not charge me. We began to text back and fourth and I got nowhere but frustrated! My hair is falling out, it is all tangled and I now would like my money back at least for the service since she has made this a hair nightmare for me. I went to a salon and they did not charge me because they felt so bad and said to take her to court and said to come back and they will fix her mess, they couldnt begin to believe I was there 11 hrs. I am hoping you can help so this doesn't happen to anyone else. I will even split the cost and take half which would be $500.00 so that way I can at least take my money to that salon who will fix her mess up. Please help me as this is very rude and cruel. Thank you
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