7951 S Crescent Blvd, Pennsauken, NJ | Directions 0810939.929756 -75.083539
Bad customer service, employees won't even look you in the eye when you have a problem with a item purchased there or even a fish,, they just mope around and find an excuse why not to refund you , or even credit you , I used to think this place was cool, not now, it's pretty bad,
They play the PH game if you have a problem with a dead fish bought within a few days fish bought from there, the want name rank and serial number to even issue a store credit.
They will then ask for a water sample, (another trip) and find things wrong with your water even thou you know your fish are fine. And try to sell you chemicals you really don;t even need. if you refuse to buy,Then finally tell you there is nothing they can do , NO STORE CREDIT< NO REFUND> because there is something wrong with your water and out the door you'll go wishing you went to Petco or elsewhere,
I would not advise buying fish or anything live from here with the customer service I received. Don't say you weren't warned. HORRIBLE STORE & CUSTOMER SERVICE.
i think this store is cool, love animals so even cooler
the guys that work their are great great service and their funny.. its pretty clean. plus the crickets are cheap.:) you do ROck ,... they take time even thou you struck out three times one your pin ..and we drive from elk township .so its pretty far ..there great service guys:)
Drive all the way from Delran, we like them so much – In our immediate area we have Petco, Pets Plus and Petsmart.......and we drive all the way to Pennsauken for our various needs for our Bunnies, fish, turtles and guinea pigs and dog and cat supplies (and to purchase animals).......Great staff, they take the time to even try to get you what you need, if they don't have it. Prices are the best around!!!! My daughter wanted a specific type of guinea pig, breed, sex and age and they had it for us in 2 days, and they came in $10.00 less than all the large chain competators!!! (= 1/3 less!) You guys Rock!!! Your friends in Delran ?
Great Place for Pets and Pet Supplies! – I have purchased 5 ferrets from Pete in the past 12 years and they were all healthy. Best pets I ever owned. The one I got today is already tame and does not nip when you hold her! The staff is always knowledgeable and the prices are great! They have a good variety of pet supplies and can also order non stock items on request. I have known Pete for many years and I find him to be honest and very knowledgeable about the products and animals he sells.
I highly recommend Value Pet for all your pet and pet supplies.
TIP: Ask lots of questions before buying so you know what you are getting.
I'm happy unlike other local stores – Hello all. I recently was able to talk my wife into my purchase of my third snake.
I've purchased others from both chain and another private store nearby.
Well, I stopped by on the day before to buy some live food for my reps. and a kid Mike helped me.
While I was there, I looked at a milk snake that I thought that I'd come back and buy.
Today, I got my Wife and Son back to the store. I got in touch with Mike again; as he was so helpful/friendly the day before.
I started by asking to see a very large, but well priced gopher snake. It proved to be too much of a size for my Wife, so I agreed to look to something else. She wanted a smaller snake for me to train-up as I've done with my others.
Well, a long story short, I ended up with a nice juvenile ghost corn snake; as the milk was a little too wild for me.
I'm happy with the place, and Especially our sales person Mike! He is a really nice guy and is an asset to this establishment!
I'm a new "regular"! This is my new place to purchase from every week and any other time!
I'd say to give these guys a try and not be too critical; as times are tough nowadays!
ummm i love this place – i dont know what that guys talking about. i have been shopping there for years and the staff is extreeeeamly good with the animals and the owner who is almost ALWAYS there is extreamly helpful and knows his stuff. ive bought sevral animals there(2 bearded dragons, a few frogs, a red tail boa, a ferret for the kids, and some fish) all that were healthy and well kept. i still have every thing i ever bought there and never had any health issues. plus there the cheapest place around!!! (i breed the dragons i bought from them...and there all beautiful, and healthy) i completely recomend this place. :)
XxXx ps...try and find cheaper cages and aquariums somewhere else...you wont!!!XxXx
saltwater advice from harry the best around – I think with out one of the workers that are there his name is harry very knowledgeable about saltwater aquariums and the funny man that wrote the last review the animals are kept for just fine he is a funny man im a saltwater fish tank guy so i recomend people to go see harry for any guestion
Atrocious Conditions (continued) – Animals:
I really don't know where to start without popping a bld. vessel in my brain. It's so tragic the conditions of ALL the animals are kept in. I said I am a reptile lover but I don't have to have extensive knowledge of other creatures to see how bad it is. I feel so bad for the animals I saw in these stores. First off, the herps, where to start? I browsed through their animals and I cant even count how many had sunken eyes, large burns and scares and malnutrition written all over them. The 2 times I have been in each store....none of the reptile tanks were cleaned and were ridden with at least 1-2 weeks worth of feces. The lighting systems are horrible and some UVB requiring species had no lights at all!!! Alot of there older animals (ie. larger pythons, adult beardies, adult water dragons) were so torn up it was sad. Massive nose rubs, deformed jaws etc. The rodents and birds are kept in similar situations with no area to hide and retreat from cage mates. I do not know who supplies their animals but they are horrid and all will need extensive vet care to get back to adequate health. Buying from them is more liking taken on a rescue animal....seriously. If you are looking for an animal...find a breeder of whatever species your looking for. You will know exactly what your getting.
The younger people seem nice enough but lack knowledge. It's definitely about the money with this place in my opinion. They do not know proper setups and requirements for their animals.I am seriously going to look into the Board of Health for these places. Don't waste your time going and supporting there horrible conditions.
Atrocious Conditions – This company is simply horrible. I am an avid herper (reptiles & amphibians) and have check out this location and their location in Pennsauken. My review pertains to both locations, as both were below satisfactory.
The price tags on alot of items were overpriced. I understand "non-corporate" chains need to mark up but for quality and service you receive, the markup is way over. I have no problem supporting local business but with the condition of the store....I rather save money and spend the extra markup on shipping from online purchases.
The overall condition of these stores disgusts me. It looks like they might have started out right in the 70s but have dwindled to the lower end of a cess pool these days. The stores are extremely dirty, unkempt, and dusty. Alot of items are in torn packaging and look second hand. Some don't even have boxes to them...um??? They do not offer quality brands and names you can trust for the most part. The bulk food as said above is nasty.
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